Property Manager

CAPSTONE REAL ESTATE SERVICES, INC.•Dallas, TX

About The Position

The Property Manager oversees the financial, leasing, operational, maintenance, and resident-service functions of a property. The role contributes to property budgets, manages revenues and expenditures, approves vendor invoices, and prepares and reviews financial reports. It also oversees lease enforcement, marketing and leasing strategies, resident satisfaction and retention, property inspections, and the performance of property staff. The Property Manager assists with client and owner relationships by providing property updates, conducting tours, and responding to requests. The position promotes a positive image of the apartment community and management company. Continued employment is contingent upon satisfactory criminal-history and drug-screening results.

Requirements

  • High school diploma or equivalent.
  • Driver’s license.

Responsibilities

  • Provide input into property budgets by analyzing financial statements, reviewing marketing information, and assessing operational reports.
  • Meet revenue targets by setting rent rates, ensuring rent and fees are collected and posted promptly, making bank deposits, and preparing and reviewing monthly financial status reports.
  • Approve vendor, contractor, and service-provider invoices by reconciling work or purchases, validating certificates of insurance, coding charges, and coordinating communication with vendors, accounting, and the client or owner.
  • Control expenditures within the approved budget.
  • Oversee lease enforcement, including approving resident applications, discounts, and renewal leases; conducting apartment inspections; following notice requirements; handling evictions; and imposing and collecting allowable late fees and other charges.
  • Analyze market and economic trends and implement short- and long-range marketing and leasing strategies to achieve occupancy and revenue goals.
  • Promote resident satisfaction and retention by responding to complaints, questions, and requests and resolving service issues.
  • Ensure maintenance team members meet company standards for responding to and completing resident service requests.
  • Conduct regular property inspections and take action to ensure the property, grounds, buildings, and amenities meet safety, cleanliness, appearance, and appeal standards.
  • Supervise property staff, including interviewing, hiring, orienting, training, and managing performance in accordance with company policies and practices.
  • Assist with client and owner relationships by meeting with owners, conducting property tours, providing performance updates, and responding to requests.
  • Promote a positive image of the apartment community and management company.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 401(k)
  • Vacation time
  • Sick time
  • Personal time off
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