Property Manager
About The Position
CYM Living is a national real estate firm with corporate headquarters in Chicago, Illinois, and just outside New York City. Its mission is to provide residents with an exceptional living experience, nurture a culture of community, and support growth from within. The firm takes a hands-on, operations-led approach to real estate investment and property management, combining data and technology with local customer service. The Property Manager oversees the operational success of residential properties in an assigned geographic area, with a focus on resident and customer satisfaction. The role includes managing and developing team members and demonstrating strong leadership in a challenging environment. The position requires travel between buildings using a reliable automobile and flexibility to show units as needed. Compensation is competitive and commensurate with experience.
Requirements
- Proven property management or related experience is preferred.
- Strong knowledge of real estate administrative processes and relevant laws.
- Excellent negotiation skills and ability to upsell property features effectively.
- Exceptional customer service skills focused on tenant satisfaction.
- Proficiency in property maintenance management and coordination.
- Strong phone etiquette and communication skills for tenant interactions.
- Working knowledge of Microsoft Excel, Word, and mobile communication.
- Willingness to work a flexible schedule as needed to show units.
- Access to a reliable automobile is required.
- Exceptional leadership and team development skills.
Nice To Haves
- Proven experience in property management or a related field.
Responsibilities
- Oversee an assigned geographic area of buildings.
- Conduct property showings and assist with leasing, including negotiating lease terms and upselling property features.
- Follow up on maintenance and repair requests and ensure properties remain in excellent condition.
- Respond to resident complaint calls and follow up to support resident satisfaction.
- Collect monthly rent and administer collection procedures when needed.
- Conduct routine drive-bys or walk-throughs of properties at various times during the day and night.
- Develop positive tenant relationships to foster community engagement and satisfaction.
- Navigate, update, and work effectively in AppFolio.
- Complete projects and additional duties as requested.
- Manage and develop team members to support their personal and professional growth.
Benefits
- Comprehensive health, dental, and vision insurance plans.
- Retirement savings plan with employer match.
- Paid time off and holidays.
- Professional development opportunities and ongoing training.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
