Property Manager

CYPRESSBROOK MULTIFAMILY MANAGEMENT LP•Conroe, TX

13d•Onsite

About The Position

Cypressbrook Multifamily Management is seeking an experienced, results-oriented Property Manager to oversee operations of a multifamily community. The role leads the onsite team, drives occupancy, maintains budgetary goals, and supports a high-quality resident experience. The Property Manager reports to the Regional Property Manager and helps maintain the company’s standards of excellence through speed, skill, and stewardship. The position includes overseeing onsite staff and property operations, managing finances and vendor relationships, enforcing lease terms, maintaining the physical community, and supporting resident retention. The Property Manager also implements leasing and renewal strategies, monitors market trends, prepares operational reports, and ensures compliance with applicable laws and regulations. Cypressbrook describes its culture as focused on integrity, service, and innovation. The company offers hands-on training, advancement opportunities, and support intended to help employees succeed.

Requirements

At least 3 years of onsite multifamily or property management experience, including at least 1 year in a managerial role; the requirements section specifies 1 year of experience as a property manager.
Background in employee supervision, financial reporting, and operational oversight, with a successful track record of accomplishments.
Fair Housing Certification, or willingness to obtain it before hire or before interacting with prospective residents.
Strong leadership, oral and written communication, and conflict-resolution skills.
Proficiency with Microsoft Office, including Word and Outlook, and property management software such as Yardi or OneSite.
Ability to operate a telephone, personal computer, keyboard, and community software.
Valid driver's license.
Ability to pass a background check and drug screening.
Ability to work a flexible schedule, including evenings and weekends as needed.
Positive attitude and professional, neat, and clean appearance throughout the workday and whenever present at the community.
Ability to comply with expectations in the employee handbook.

Responsibilities

Supervise and lead the onsite leasing, maintenance, and office teams to meet community goals.
Develop and manage the annual property budget, adhere to budget goals, and track monthly financial performance.
Ensure timely rent collection and bank deposits; enforce lease terms, including managing evictions and delinquencies.
Approve and code invoices, manage vendor contracts, and verify certificates of insurance.
Conduct regular property inspections to maintain appearance and functionality.
Lead hiring, onboarding, training, and performance management for onsite staff.
Resolve resident complaints promptly and support resident retention and customer service.
Coordinate make-ready schedules and unit inspections with the Maintenance Supervisor.
Execute leasing and renewal strategies, and review notices to vacate to analyze trends.
Monitor market trends, shop competitors, and adjust pricing recommendations as needed.
Prepare weekly and monthly operational reports and submit them to corporate on time.
Ensure community compliance with Fair Housing, ADA, FCRA, and applicable local, state, and federal regulations.
Participate in training to comply with new or existing laws.
Support and contribute to the community team and respond to customer concerns in a way that helps prevent escalation.