Property Manager

Trinity Partners•Charlotte, NC

12d

About The Position

Trinity Partners Management is seeking a Property Manager for its Charlotte office. The firm is a full-service commercial real estate company headquartered in uptown Charlotte, with offices in the Carolinas and Atlanta, Georgia. Its property management approach focuses on adding value for property owners and providing tenants with high-quality, concierge-level service. The role calls for a relationship-oriented, proactive problem solver who communicates well, works positively with a team, pays attention to detail, and helps maintain attractive, well-run properties. The Property Manager oversees assigned properties in accordance with owner direction and company standards. The position is primarily accountable for the asset’s financial performance, budget management, and variance reporting, while also overseeing tenant and owner relationships, property operations, on-site staff, maintenance, leasing coordination, safety, and construction projects. The Property Manager works closely with the Senior Property Manager, property accountant, leasing agents, brokers, owners, tenants, and the property team.

Requirements

At least three to five years of commercial property management experience.
Bachelor’s degree.
Advanced Microsoft Excel and Microsoft Word skills.
Excellent interpersonal skills.
Experience as a supervisor.

Nice To Haves

RPA or CPM designation is desirable.
Working knowledge of property management software platforms is a plus.

Responsibilities

Manage properties as directed by owners and in accordance with Trinity Partners Management standards and procedures.
Provide owners and tenants with a high level of client service and communicate effectively to support ongoing relationships.
Communicate frequently with the Senior Property Manager regarding significant operating issues.
Prepare the Annual Property Business Plan according to owner requirements.
Manage the asset’s financial performance, detailed budgets, and variance reporting.
Perform lease-related duties, including collecting rent, issuing default notifications, and ensuring continued performance of landlord services.
Monitor rent rolls and upcoming lease expirations or renewals; support tenant satisfaction and report findings to the Senior Property Manager and Leasing Agent.
Promptly and accurately file lease abstracts, communicate lease terms to owners, and maintain the Lease Administration software database.
Oversee financial controls, working with the property accountant on monthly operating statements as required; issue operating-cost escalation and tenant-service invoices and collect related payments.
Supervise and motivate on-site staff, and mentor and develop direct reports through structured performance and training feedback.
Hold weekly action-agenda meetings with the team to align on ownership goals and objectives.
Inspect properties regularly to ensure building operations meet landlord standards and procedures.
Ensure emergency evacuation procedures are in place and life-safety systems operate effectively; prepare and distribute emergency evacuation procedure manuals to tenants.
Oversee preventative maintenance programs and prioritize day-to-day operations.
Maintain an effective working relationship with the property's leasing agent and coordinate information transfer for leasing negotiations.
Work with leasing brokers to support a smooth transition from lease execution to commencement and meet client objectives.
Direct a tenant retention program.
Negotiate service contracts under the direction of the Senior Property Manager.
Coordinate services and purchases in accordance with the Annual Business Plan and spending guidelines.
Oversee tenant improvement construction and capital improvement projects as required.
Ensure appropriate insurance requirements are in place for all properties.
Perform other duties as assigned.