Property Manager, Multifamily (Dual Site)

Cushman & Wakefield•Portland, OR

19h•Onsite

About The Position

Property Managers are responsible for maintaining communities to a market-ready standard and ensuring a high level of service. They are also tasked with motivating high-performing teams to maximize property performance. This role involves overseeing all operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, and expense control. The Property Manager is expected to provide superior customer service, develop and manage a cohesive team, drive revenues through market analysis and creative marketing programs, and ensure adherence to company policies and procedures.

Requirements

Effective communication and customer service skills.
Computer literate, including Microsoft Office Suite and internet navigation skills.
General office, bookkeeping and sales skills.
Excellent oral and written communication skills.
3+ years of Property Management experience.
3+ years of Management experience.

Nice To Haves

Bachelor’s Degree
Real Estate License

Responsibilities

Ensure the smooth running of our community in a fast-paced environment.
Oversee all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
Provide superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
Complete lease/renewal paperwork to ensure completion to company standards.
Track and evaluate advertising, and all client traffic.
Develop, mentor, lead, and manage a high-performing, cohesive team, including leasing, customer service, maintenance, and management personnel, in order to maximize their engagement and minimize turnover.
Drive revenues with your thorough understanding and analysis of competition and development of creative marketing programs.
Lead by example.
Instill, maintain, and model Cushman & Wakefield’s mission to be the best national management company.
Supervise day-to-day operations of the entire on-site team, ensuring that all policies and procedures are being followed.
Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
Maintain residents' files in accordance with company's standards.
Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
Manage and maintain all aspects of overall community budget and finances.
Work with leasing staff to ensure that leasing/marketing goals are being met.
Determine leasing opportunities of staff and work on goal setting, improving the performance of each staff member.
Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are followed.
Be able to manage a team.
Perform any other related duties as required or assigned.