ASSISTANT PROPERTY MANAGER (Dual-Site)
About The Position
Banner Property Management is looking for an Assistant Property Manager to support two apartment communities: Quincy Station Apartments in Westmont and Glenwood Station Apartments in Glen Ellyn. In this dual-site role, you'll partner closely with the Property Manager and serve as a steady, professional presence for residents, prospects, and teammates at both locations. This role blends customer service, leasing, accounting, and operations. It’s ideal for someone who is warm and approachable, organized, detail-oriented, and confident managing a variety of responsibilities. You’ll assist with accounts receivable, renewals, leasing, resident relations, and administrative functions that help both properties perform at their best.
Requirements
- High school diploma or GED required.
- Two or more years of residential property management experience or a related position in customer service, hospitality, or sales.
- Minimal local travel between assigned communities.
- Frequent walking, stairs, standing, climbing, crouching, kneeling, and reaching. Ability to lift, push and pull up to 40 pounds.
- Valid driver's license and reliable, personal vehicle required for travel between communities.
- Strong administrative and organizational skills
- Warm, friendly communication style and customer-focused mindset
- Ability to connect with many different personality types
- Experience in property management, hospitality, customer service, or sales
- Comfort with a fast-paced environment and shifting priorities
Nice To Haves
- Certified Apartment Manager (CAM) or Certified Property Manager (CPM) designation is a plus!
Responsibilities
- Support monthly rent collection, posting, and resident notifications
- Assist with delinquency management, move-out charges, deposit accounting, and reporting
- Tour apartment homes and assist with leasing, lead follow-up, and application processing
- Help coordinate renewals and maintain accurate resident files
- Enter and follow up on service requests to ensure resident satisfaction
- Contribute to marketing efforts, outreach, and online advertising
- Maintain renters insurance compliance and support community programs and activities
- Communicate professionally with residents, prospects, and team members
- Exercise good judgment and act in the best interest of the community and Company
Benefits
- Health, dental, vision, 401(k) with company match, PTO, short- and long-term disability, life insurance, paid parental leave, rent discounts, and more
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
