Property Management Specialist

Wilhoit Properties•Atlanta, GA

1d•Onsite

About The Position

The Property Management Specialist is responsible for ensuring assigned properties are occupied, which may include new assets or existing assets that have struggled to remain fully leased. This role involves leasing available units, reviewing rental applications for accuracy and qualifications, and processing applications using a computer system. The specialist is also responsible for lease preparation, supervising all phases of on-site operations, maintaining the physical asset, and maximizing financial returns in accordance with owner objectives. Key duties include ensuring site compliance with company policies, team performance, regular property inspections, assisting with marketing programs and reports, handling resident complaints, supervising move-in/move-out procedures, approving invoices, and ensuring compliance with state and federal guidelines and Fair Housing regulations. The specialist must make uniform decisions to avoid discrimination and maintain accurate operational documentation. They are also responsible for reporting property incidents and taking corrective action to meet company standards. This role may require extended stays at assigned properties and involves other duties as assigned.

Requirements

Must be experienced in property management & tax credit.
Must have good knowledge of property management including a broad understanding of finance, leasing, legal, marketing, construction, and the resident relations requirements of managing a property.
Computer literacy is required.
Must have good oral, interpersonal, and written communication skills.
Must reside in Georgia.
Ability to travel 75% of the time.
A high school diploma or equivalent
Two years experience in property management, OR Three years experience in management, OR Any similar combination of education and experience.
Requires frequent use of office equipment including computer
Requires ability to read and sign documents necessary to complete rentals
Must be able to lift 25lbs on occasion
Frequently required ability to climb stairs for inspection of units and to show vacant upper floor units
Frequently requires ability to complete interior and exterior observations of entire property
Requires ability to drive in order to make daily bank deposits on off-site bank location

Responsibilities

Responsible for getting assigned properties occupied, including new assets or existing assets that have struggled to remain fully leased.
Leases available units, reviewing rental applications for accuracy and rental qualifications.
Process applications utilizing computer system and following company guidelines.
Responsible for lease preparation.
Responsible for supervising all phases of on-site operation of their assigned properties, as well as maintaining the physical asset and maximizing the financial returns in accordance with the owner’s objectives.
Ensures site compliance with company policies and procedures.
Ensures team performance of responsibilities on a timely basis.
Makes regular inspections of units, grounds, including all common areas, ensuring that the property is clean, safe, and well-maintained.
Assists in preparation of advertising and marketing programs if needed.
Assists in preparation of weekly and monthly reports.
Reviews verbal and written resident complaints to rectify situations.
Supervises move-in and move-out procedures, paying special attention to inspections and changes.
Approves and submits invoices weekly for payment on time.
Ensures that only approved leases are used to maintain compliance with any applicable state or federal guidelines, through coordination with the Corporate Compliance Department.
Makes decisions that are uniform so as not to discriminate among residents, prospective residents, and employees in accordance with Fair Housing Regulations and Company policy.
Updates or provides written documentation on operations pertinent to their specific property as necessary.
Promptly reports all property incidents involving damage, injury, or criminal activity per company’s incident reporting policy.
Comply with all Fair Housing laws, practices, and regulations.
Takes necessary corrective action to bring assigned properties up to Wilhoit Properties standards.
Reports issues at assigned properties to the Regional Property Management Specialist and works on solutions to the problems.
May be required to stay at an assigned property for a maximum up to three weeks depending on need.
Any additional duties as assigned.