Property Management Coordinator (Newton Gardens)

WinnCompanies•Newton, MA

2d•$25 - $28•Hybrid

About The Position

WinnCompanies is seeking a Property Management Coordinator to join our team at Newton Gardens, a 112-unit local affordable housing community located in Newton, MA. In this role, you will assist the Property Manager(s) at assigned property or properties with the daily operation of the assigned property and provides administrative support to develop the knowledge and skills needed to effectively manage a property. Complete special projects as assigned by direct supervisor.

Requirements

High School diploma or GED.
1-3 years of required work experience.
A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
Experience with various computer systems, including Microsoft Office.
Outstanding verbal and written communication skills.
Excellent customer service skills.
Superb attention to detail.
Willingness to learn and be trained.
Ability to multi-task in a fast-paced office environment.
Ability to work with a diverse group of people and personalities.

Nice To Haves

Bachelor’s degree.
Low Income Housing Tax Credit (LIHTC) experience.

Responsibilities

Answer calls and schedule leasing tours, conduct tours and qualify applicants, follow up with applicants, keep applicants informed of the application status, enter applicant information into property management software, prepare lease and move-in documents, evaluate competitor properties and/or assess the assigned properties overall marketing initiatives to help achieve overall leasing results.
Retain existing residents and increases resident satisfaction: ensure a positive move-in experience, provide continual excellent customer service, facilitate resident programs and services, assist with resident problems as they arise.
Work with residents to successfully complete the lease renewal process, which may include completing the tasks necessary to recertify the household for affordable properties.
Utilize property management system to collect/post and deposit rents, assess resident charges or process refunds and completes activity related to vendor payments.
Conduct a morning tour of the property, inspect apartments, follow up on outstanding work orders, close out completed work orders.
Provide administrative support, including routing mail and maintaining resident and property files.

Benefits

Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
401(k) plan options with a company match
Various Comprehensive Medical, Dental, & Vision plan options
Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
Tuition Reimbursement program and continuous training and development opportunities
Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
Employee Corporate Discount Programs
Flexible and/or Hybrid schedules are available for certain roles
Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families