Property Maintenance Technician (Multi-Site)

ACC Management Group•Whitewater, WI

About The Position

ACC Management Group is seeking a skilled, dependable, hands-on Maintenance Technician to perform a broad range of maintenance and repair duties across multiple properties. The role focuses on building maintenance, preventive maintenance, troubleshooting, and completing service requests promptly so properties remain safe, functional, and well-maintained. Experience with HVAC equipment and boiler systems is highly desirable. The technician works independently, communicates with residents and management, and participates in a rotating on-call schedule of approximately one week every four weeks, responding to after-hours emergencies. On-call emergencies must be answered within 20 minutes of receiving a call. The position works in indoor and outdoor settings, uses tools and equipment, and involves frequent movement and walking. Travel between property locations is by personal transportation, with periodic travel to training and meetings arranged through the Corporate office. The technician furnishes their own basic tools; specialty items such as property-specific ladders are provided as applicable. This position has no supervisory responsibilities.

Requirements

  • 1–2 years of maintenance experience.
  • Basic knowledge of electrical work, plumbing, groundskeeping, and troubleshooting.
  • Ability to physically inspect properties.
  • Ability to use a variety of equipment, including a circular saw, drill, jigsaw, electrical tester, hand tools, power tools, and cordless tools.
  • Valid driver's license with an acceptable driving record.
  • Flexibility with working hours and availability for on-call emergencies.
  • Ability to prioritize and manage time efficiently.
  • Excellent verbal and written communication skills.
  • Strong customer service skills, including the ability to handle complaints positively and efficiently.
  • Goal-oriented and able to work as part of a team.
  • Ability to work independently under tight deadlines.
  • Professional appearance and respectful interactions with others.
  • Furnish basic personal tools; specialty items such as property-specific ladders are excepted.
  • Ability to talk or hear regularly and to stand, walk, bend, climb, and use full hand range of motion and finger dexterity frequently.
  • Ability to reach with hands and arms and lift up to 50 pounds as needed.
  • Ability to travel to property locations using personal transportation and to periodic trainings and meetings arranged through the Corporate office.

Nice To Haves

  • Multi-family property maintenance experience is preferred.
  • Experience with HVAC equipment and boiler systems is highly desirable.

Responsibilities

  • Monitor interior and exterior areas for maintenance issues and inspect apartments, buildings, and common areas.
  • Maintain tools and equipment in acceptable working condition and keep work areas neat and clean.
  • Perform electrical repairs, including outlets, switches, fixtures, and breakers.
  • Perform plumbing repairs, including faucets, piping, toilets, sinks, and clogged drains.
  • Complete general heating and cooling repairs and clean filters, compressors, and condenser coils.
  • Maintain grounds, including picking up trash, keeping buildings presentable, shoveling and salting in winter, and performing lawn care and landscaping as needed.
  • Complete general carpentry and drywall repairs, cleaning and janitorial requests, and painting in units and common areas as needed.
  • Repair or replace windows, screens, appliances, locks, and deadbolts as needed.
  • Maintain accurate logs of trash pickups and snow removal for timeliness and billing.
  • Communicate with the manager about daily work orders and provide status updates.
  • Complete unit turnovers according to ACC policies and deadlines.
  • Maintain a safe work environment and promptly direct concerns or hazards to the manager.
  • Perform preventive maintenance in accordance with ACC policies and the operations manual, including testing emergency lighting, smoke detectors, fire alarm systems, emergency exits, and other systems in place.
  • Respond to after-hours and weekend on-call emergencies as needed, within the required 20-minute response time.
  • Report and document accidents and emergency situations in a timely manner.
  • Keep resident and sensitive information confidential according to company policy.
  • Maintain relationships with vendors, suppliers, and professionals servicing the company or property.
  • Assist other properties with maintenance requests as needed and perform other duties as assigned.

Benefits

  • Competitive pay with bonus opportunities.
  • Company-sponsored medical HRA plans.
  • Voluntary dental and vision coverage for employees working 30 or more hours per week.
  • Short-term disability, long-term disability, and life insurance options for employees working 30 or more hours per week.
  • Company-paid $25,000 life insurance policy when enrolled in short-term and long-term disability, available to employees working 30 or more hours per week.
  • 401(k) eligibility after six months of employment for full-time and part-time employees, with a company match of 25% of the first 5% of eligible compensation and full vesting after three years.
  • Paid time off provided up front.
  • 10 paid holidays, including a floating holiday and a birthday holiday.
  • Free Employee Assistance Program for all employees, with no enrollment required.
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