Property Maintenance Technician (Multi-Site)

ACC Management Group • Watertown, WI

13d • Onsite

About The Position

ACC Management Group is hiring a full-time Property Maintenance Technician to support River Mill Senior Apartments, a 54-unit community in Watertown, Wisconsin, and Jefferson Apartments, a 64-unit community in Jefferson, Wisconsin. The schedule is three days per week at River Mill and two days per week at Jefferson. The technician handles work orders, unit turnovers, repairs, preventative maintenance, and general property upkeep, working independently and with a team and occasionally assisting neighboring properties. The role participates in an on-call rotation approximately every four to six weeks and responds to after-hours and weekend emergencies as needed, within 20 minutes of receiving a call.

The position performs inspections and maintenance across apartments, buildings, common areas, and grounds. Duties include basic electrical, plumbing, heating and cooling, carpentry, drywall, painting, appliance, window, screen, and lock repairs; cleaning and groundskeeping; snow removal; and preventative maintenance of emergency and safety systems. The technician maintains tools and work areas, logs trash pickup and snow removal, updates the manager on work orders, completes unit turnovers by deadlines, documents incidents, protects confidential resident information, and maintains relationships with vendors and service providers.

The work takes place indoors and outdoors and involves frequent walking and movement, using tools and equipment, and travel between properties and periodically to corporate-office trainings and meetings. Employees furnish their own basic tools; property-specific specialty items are provided. This role has no supervisory responsibilities.

Requirements

• 1–2 years of maintenance experience.
• Basic knowledge of electrical work, plumbing, groundskeeping, and troubleshooting.
• Ability to physically inspect properties.
• Ability to use equipment such as a circular saw, drill, jigsaw, electrical tester, hand tools, power tools, and cordless tools.
• Valid driver's license with an acceptable driving record.
• Flexibility with working hours and availability for on-call emergencies.
• Ability to prioritize and manage time efficiently.
• Excellent verbal and written communication skills.
• Strong customer service skills, including the ability to handle complaints positively and efficiently.
• Goal-oriented and a team player.
• Ability to work independently under tight deadlines.
• Professionalism and respect in appearance and interactions with others.
• Furnish personal basic tools; specialty items such as property-specific ladders are excepted.
• Ability to talk and hear; frequently stand, walk, bend, climb, and use full hand range of motion and finger dexterity; reach with hands and arms; and lift up to 50 pounds as needed.

Nice To Haves

• Trade experience or training.
• Multifamily property maintenance experience.

Responsibilities

• Monitor interiors and exteriors for maintenance issues and inspect apartments, buildings, and common areas.
• Handle work orders, repairs, unit turnovers, preventative maintenance, and general property upkeep at two multifamily properties.
• Maintain tools and equipment in acceptable working condition and keep work areas neat and clean.
• Perform basic electrical repairs, including outlets, switches, fixtures, and breakers.
• Perform plumbing repairs, including faucets, piping, toilets, sinks, and clogged drains.
• Perform general heating repairs and clean filters, compressors, and condenser coils.
• Keep buildings clean and presentable; pick up trash and perform groundskeeping, lawn care, landscaping, snow shoveling, and salting as needed.
• Perform general carpentry and drywall repairs, painting, window and screen repairs, appliance troubleshooting and replacement, and lock and deadbolt repairs.
• Assist with cleaning and janitorial requests as needed.
• Maintain accurate logs of trash pickups and snow removal for timeliness and billing.
• Communicate with the manager about daily work orders and provide status updates.
• Complete unit turnovers in accordance with ACC policies and deadlines.
• Create and maintain a safe work environment and promptly direct concerns or hazards to the manager.
• Conduct preventative maintenance under ACC policies and the operations manual, including testing emergency, fire, smoke detector, fire alarm, and exit systems.
• Participate in an on-call rotation and respond to after-hours and weekend emergencies within 20 minutes of receiving a call.
• Report and document accidents and emergencies in a timely manner.
• Keep resident and sensitive information confidential in accordance with company policy.
• Maintain relationships with vendors, suppliers, and professionals servicing the company or properties.
• Assist other properties with maintenance requests as needed and perform other assigned duties.

Benefits

• Competitive pay with bonus opportunities.
• Company-sponsored medical HRA plans.
• Voluntary dental and vision coverage for employees working 30 or more hours per week.
• Short-term disability, long-term disability, and life insurance options for employees working 30 or more hours per week.
• Company-paid $25,000 life insurance policy when enrolled in short-term and long-term disability, for employees working 30 or more hours per week.
• 401(k) eligibility after six months of employment for full- and part-time employees, with a company match of 25% of the first 5% of eligible compensation and full vesting after three years.
• Paid time off provided up front.
• 10 paid holidays, including a floating holiday and a birthday holiday.
• Free Employee Assistance Program for all employees, with no enrollment required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed