Property Damage Representative (I/ II/Sr.) – Hammonton, NJ
About The Position
NJM’s General Claims department is hiring a Property Damage Representative in Hammonton, New Jersey. The role handles automobile property damage claims, working toward prompt and amicable resolutions. Candidates may have prior insurance experience, though it is not required for every level. The position is scheduled Monday through Friday, 8:45 a.m. to 5:00 p.m. Work-from-home opportunities are available after training is complete. Salary varies by level, experience, and credentials: Level I, $51,120.55–$67,542.80 annually; Level II, $58,737.25–$89,324.95 annually; Senior Level, $77,698.40–$102,805.30 annually. The posting also lists a pay range of $0–$0.
Requirements
- Level I: Customer service experience or experience interacting with the public in a professional setting, or a bachelor’s degree.
- Level II: At least 2 years of experience as a Property Damage or Auto Claims Adjuster.
- Senior Level: At least 4 years of experience as a Property Damage or Auto Claims Adjuster, plus completion of AIC/CPCU or a license to adjust claims in Texas or Connecticut.
- High school diploma or GED required.
- Strong oral and written communication skills.
- Ability to deliver high-quality customer service with empathy and kindness toward customers in need.
- Multitasking, problem-solving, and decision-making skills.
- Technical aptitude, including working knowledge of Microsoft Office.
- Ability to work in a fast-paced environment, manage multiple priorities, and use time effectively.
- Ability to think critically, use available resources, and seek answers.
Nice To Haves
- Bachelor’s degree.
- Knowledge of the claims or personal lines area.
- For the Senior Level, completion of AIC/CPCU or a license to adjust claims in Texas or Connecticut.
Responsibilities
- Handle, settle, and close automobile property damage claims promptly and amicably.
- Verify coverage, open claims, and contact the parties involved.
- Verify and investigate information provided by first- and third-party claimants.
- Schedule appraisals or repair facilities and assess related damage.
- Contact witnesses, police departments, attorneys, and other insurance companies as needed.
- Settle and negotiate claims in accordance with company guidelines and applicable law.
Benefits
- 401(k) with employer match up to 8% and additional service-based contributions.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Life and disability coverage.
- Generous paid time off.
- Paid sick leave.
- Paid parental leave, in addition to state-mandated leave.
- Employees may be eligible for discretionary bonuses.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
