Coordonnateur(trice), Gestion Immobilière / Property Coordinator

JLL • Montreal, QC

11d • Onsite

About The Position

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. Reporting to the Property Manager, the Property Coordinator serves as the primary contact for tenants, responding to their requests and ensuring seamless service delivery. This role is essential to maintaining tenant satisfaction and operational excellence by overseeing quality control, managing account reconciliation, and ensuring all tenant inquiries are addressed promptly. You'll play a key role in supporting property operations while contributing to JLL's commitment to delivering exceptional client experiences in commercial real estate.

Requirements

• Three (3) to five (5) years of experience in administration or management, preferably in the real estate sector
• CEGEP diploma (DEC) or equivalent – minimum requirement
• Fully bilingual in French and English (written and spoken) with strong French spelling and grammar skills
• Demonstrated ability to work in a computerized environment
• Working knowledge of Microsoft Office Suite and real estate systems such as Yardi, Procore, and Building Engines

Nice To Haves

• Strong analytical skills with the ability to identify and resolve problems independently
• Excellent time management and ability to respond to changing priorities under tight deadlines
• Proven ability to work both independently and collaboratively as part of a team
• Experience participating in annual budgeting processes
• Familiarity with additional property management systems beyond Yardi, Procore, and Building Engines
• Oral and/or written interactions with tenants or external partners based outside Quebec (for example, service providers, law firms, peers, bankers, brokerage firms, credit analysis firms, credit agencies, non-French-speaking clients, etc.)

Responsibilities

• Interact and communicate effectively with tenants, operations staff, suppliers, and contractors to ensure smooth property operations
• Minimize receivables by conducting collection follow-ups, documenting notes, and monitoring the complete collection process; escalate complex cases to the Property Manager
• Invoice tenant services on a monthly basis and manage account reconciliation
• Prepare bilingual communications (French and English) for tenants, including letters and translated documents
• Create purchase orders for suppliers and prepare tender files for new service contracts
• Ensure building maintenance and operations run efficiently while verifying compliance with health and safety policies
• Actively participate in the environmental certification process and produce sustainability reports for assigned properties

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree