Property Caretaker - Vacation Rental Management Co

ACME House Company, Inc. • Scottsdale, AZ

3d • $25 • Onsite

About The Position

Casago Desert to Coast is seeking a hands-on, dependable Property Caretaker to maintain a portfolio of vacation homes in the greater Scottsdale, Arizona area. This role involves ensuring properties are guest-ready and well-maintained, serving as a point of contact for owners and guests, and collaborating with regional leadership. The position requires a blend of light maintenance, field work, strong communication skills, and ownership of a property portfolio. The ideal candidate thrives in a dynamic environment, is comfortable troubleshooting, and takes pride in well-maintained properties.

Requirements

• Prior experience in property management, vacation rentals, hospitality operations, facilities, or a hands-on maintenance role.
• Comfort performing light maintenance — appliance and Wi-Fi/cable troubleshooting, minor plumbing, basic HVAC checks, and general home repairs.
• Strong written and verbal communication skills; professional in email, phone, video, and text.
• Technical comfort across laptops, tablets, and mobile devices; ability to learn property management and ticketing systems quickly.
• Excellent time management and the ability to switch tasks frequently without losing momentum.
• Valid driver’s license, clean driving record, and reliable transportation for travel between properties.

Nice To Haves

• Prior housekeeping or vacation rental experience.
• Familiarity with the greater Scottsdale, Arizona market and local vendor network.
• Trade or technical training (HVAC, electrical, plumbing) is a plus.

Responsibilities

• Serve as the responsible point of contact for a designated portfolio of properties, including direct owner communication and proactive issue resolution.
• Conduct regular inspections of assigned properties before guest and owner arrivals to ensure they meet Company standards.
• Coordinate with regional leadership and Local Operations Managers to ensure properties remain guest-ready, well-maintained, and aligned with Company standards.
• Respond to work orders, inspect properties, and coordinate with vendors for maintenance needs.
• Perform routine and basic maintenance tasks, including appliance, cable, and Wi-Fi troubleshooting, light plumbing, basic HVAC support, and general home repairs.
• Quality-check vendor work and escalate larger repairs.
• Perform additional maintenance and field duties as assigned.
• Respond to escalated guest and homeowner concerns through calls, emails, and ticketing systems.
• Provide cross-coverage as needed.
• Document issues, resolutions, and follow-up steps in Company systems.
• Collaborate effectively with regional team members and leadership.
• Assist with housekeeping tasks when required.
• Adhere to all company policies, procedures, and performance metrics.
• Maintain Company standards and key metrics such as NPS, unit appearance, and operational efficiency.

Benefits

• Competitive hourly rate: To $25/hr, DOE.
• A growing company with room to expand your role.
• A team that genuinely cares about each other and the work we do.
• The chance to be part of building something special in vacation rental management.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed