Property Assistant

Digital Realty•San Francisco, CA
•$35 - $37

About The Position

The Property Assistant provides administrative and bookkeeping support to a team managing data center properties, including Real Estate Managers and Assistant Real Estate Managers. The role supports operating and capital expenditure planning, budgeting, reporting, accounts receivable and payable, vendor services, customer requests, property maintenance coordination, and lease and property records. It also includes general office duties and occasional visits to properties.

Requirements

  • At least three years of related administrative or office experience.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • A proven record of providing excellent internal and external customer service.
  • A valid driver's license and reliable transportation for occasional visits to various properties.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and manage multiple activities and priorities.
  • Friendly, people-oriented approach and ability to interact effectively with customers and coworkers.
  • Ability to communicate ideas clearly in writing and verbally.
  • Resourcefulness and ability to achieve goals independently.
  • Reliability and punctuality.

Nice To Haves

  • A bachelor's degree is preferred.
  • Experience with Yardi or similar property management software.
  • Knowledge of or experience with bookkeeping, including accounts payable and budgeting.
  • Two to three years of similar experience is identified as ideal; motivated recent college graduates who learn quickly and demonstrate a professional demeanor may also be considered.

Responsibilities

  • Support planning, budgeting, and control of operating and capital expenditures.
  • Assist with annual budgets, forecasts, monthly reports, and variance reports.
  • Assist with accounts receivable and accounts payable, including rent collection, accruals, expense payments, common area maintenance estimates, true-ups, reconciliations, lease-term compliance, and related preparation.
  • Respond to customer requests and coordinate with the Property Management Team to help resolve them.
  • Assist with selecting and evaluating vendor services, including preparing requests for proposals and service documentation.
  • Monitor vendor performance for compliance with service-agreement standards.
  • Schedule and facilitate maintenance with vendors and customers.
  • Document and track vendor and customer certificates of insurance.
  • Maintain accurate and pertinent vendor and customer information.
  • Prepare correspondence for customers and vendors.
  • Establish and maintain effective working relationships with internal and external customers and vendors.
  • Maintain lease and property-related files.
  • Answer and direct incoming calls.
  • Open and distribute incoming mail.
  • Schedule and coordinate meetings and customer events.
  • Conduct site visits to check and stock clerical supplies.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life and AD&D insurance
  • 401(k) match
  • Disability benefits
  • Wellness benefits
  • Education benefits
  • Employee stock purchase plan
  • Paid time off
  • Holidays
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