Property Adjuster - Field Estimating - Columbia, SC

Allstate•Columbia, SC

7d•$65,000 - $105,000•Hybrid

About The Position

A Field Property Adjuster at Allstate is dedicated to providing exceptional service to policyholders. This role involves traveling to customer homes for on-site inspections, investigating coverage, preparing estimates, and settling claims promptly and efficiently. The adjuster will also handle virtual claims countrywide using platforms like Xactimate and ClaimsX Video Collaboration, with a focus on water loss claims. The role requires a blend of customer service, investigation, communication, negotiation, problem-solving, and meticulous record-keeping.

Requirements

Willing and able to carry a 50-pound ladder and access up to a 6/12 pitch on either a one to two-story roof.
Valid driver's license and willingness to travel as part of the job requirements.
Must have a dedicated, private workspace free from distractions when working from home.
Reliable internet with minimum speeds of 50 MB download and 5 MB upload required for remote work.
Must terminate all existing insurance license appointments prior to onboarding and not hold any outside appointments during employment.
Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed by the licensing team.

Nice To Haves

Reside within the greater metropolitan Columbia, SC area.
2-3 years previous experience as an outside adjuster.
Proficiency in using Xactimate and other relevant software for estimating.
Strong critical thinking and technical skills to assess damages accurately and expedite claims settlements.
Excellent communication and interpersonal skills to provide exceptional customer service.
Ability to travel to customers' homes and handle virtual claims countrywide effectively.
Detail-oriented and organized, with a focus on delivering high-quality work.
Possession of applicable active licenses such as Home Resident Property & Casualty License, Designated Home State (DHS) Florida or Texas License, and/or applicable Appraiser License may be eligible for a $1000 Licensing Sign on Bonus.

Responsibilities

Travel to customer homes to conduct on-site inspections.
Investigate property claims by performing detailed reviews of damage and interpreting policies to determine coverage.
Prepare estimates and settle claims promptly and efficiently.
Handle virtual claims countrywide using various platforms and software.
Focus expertise on water loss claims.
Communicate with customers via phone, email, and video chat to guide them through the claims process.
Evaluate and negotiate claims settlements with customers, vendors, third-party carriers, and claimants.
Utilize multiple tools, including estimate tools and settlement platforms, to manage claims.
Ensure timely and accurate documentation of work in the claims system.
Execute policies along policy agreements to protect the company financially.