PROP INFRASTRUCTURE ADM

Hollywood Casino at Greektown • Detroit, MI

3d

About The Position

The Prop Infrastructure Admin is responsible for daily administration and support of a network and server environment. The role installs, configures, and maintains system software; monitors network performance; investigates issues; and deploys solutions. It also plans and implements upgrades, patches, and installations of new applications and equipment, and may help evaluate technologies to improve network efficiency and performance.

The position maintains IT network infrastructure and provides day-to-day monitoring, troubleshooting, and maintenance of network devices. It develops and manages network enhancement and expansion projects, including cost analysis, design, planning, implementation, documentation, and peer cross-training. The role supports servers, Windows-based environments, VMware, storage area networks, Active Directory, Cisco networking equipment, wireless networks, system backups and recovery, and user technical support. It must also ensure regulatory compliance within its area of responsibility and report potential issues to management.

The job requires the ability to meet applicable licensing and permitting requirements, obtain First Aid/AED certification, and successfully complete C.A.R.E or TIPS training. The employee must be at least 21 years of age. The role involves physical activity including lifting and moving items, and work areas may include confined spaces. The work environment is usually moderate to loud and may contain unrestricted secondhand tobacco smoke.

Requirements

• Must be at least 21 years of age.
• Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience.
• 2–6 years of related experience and/or training.
• Working knowledge of current Windows operating systems.
• Expert knowledge of Cisco networking fundamentals.
• Experience supporting the current Microsoft Office suite.
• Experience troubleshooting computer hardware, software, and operating systems.
• Full understanding of VLAN, Ethernet, MPLS, DNS, WINS, FTP, HTTP, and wireless networking.
• Knowledge of Microsoft Active Directory administration.
• Ability to read and communicate verbally in English; written English communication may also be required.
• Ability to apply commonsense understanding to carry out written, oral, or diagram-based instructions and handle problems involving several concrete variables in standardized situations.
• Must be able to qualify for licenses and permits required by federal, state, and local regulations.
• Must obtain First Aid/AED certification and successfully complete C.A.R.E or TIPS training.
• Must meet the stated physical demands, including regularly lifting or moving up to 10 pounds, frequently up to 25 pounds, and occasionally up to 50 pounds, and performing a range of movements in varying work areas.

Nice To Haves

• Cisco, VMware, and/or Microsoft certifications.
• Experience supporting Cisco IP phones, Micros POS, AS/400, and Bally ACSC.

Responsibilities

• Administer and support the network/server environment, including installing, configuring, and maintaining system software.
• Monitor network performance, investigate issues, troubleshoot problems, and deploy solutions.
• Plan and implement upgrades, patches, and installations of new applications and equipment.
• Maintain IT network infrastructure through daily monitoring, troubleshooting, and maintenance of network devices.
• Develop and manage network enhancement and expansion projects, including cost analysis, design, planning, implementation, documentation, and peer cross-training.
• Test and evaluate network systems to resolve problems and make improvements.
• Support, install, manage, and troubleshoot servers and Windows-based server environments.
• Support, upgrade, and maintain Cisco routers, firewalls, and IDS devices, as well as wireless networks, access points, and wireless encryption methods.
• Install patches, perform system backups and recovery, and monitor system configuration, storage arrays, backups, and data files.
• Deploy and support VMware environments and maintain storage area networks.
• Manage Windows Active Directory, including Group Policy and group creation.
• Provide technical support and guidance to users while demonstrating superior customer service.
• Ensure regulatory compliance within the area of responsibility and report potential issues to management.

Benefits

• Wellness programs supporting financial, physical, and mental well-being.
• Day-one medical coverage; availability may vary by position.
• 401(k) matching; availability may vary by position.
• Annual performance bonus; availability may vary by position.
• Paid time off, earned according to local policy and increasing with length of employment.
• Career growth and support to expand career possibilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level