Prop Infrastructure Adm

PENN Entertainment • Detroit, MI

3d

About The Position

The Prop Infrastructure Adm is responsible for daily administration and support of a network/server environment. The role installs, configures, and maintains system software; monitors network performance; investigates issues; and deploys solutions. It plans and implements upgrades, patches, and installations of applications and equipment, and may help evaluate technologies to improve network efficiency and performance.

The position maintains IT network infrastructure and provides day-to-day monitoring, troubleshooting, and maintenance of network devices. It develops and manages network enhancement and expansion projects, including cost analysis, design, planning, implementation, documentation, and peer cross-training. The role also installs and supports servers, maintains Windows-based server environments and Active Directory, supports and deploys VMware environments, and works with storage area networks. It provides technical support and guidance to users and ensures regulatory compliance within its area of responsibility.

The successful candidate must meet applicable licensing and permit requirements and obtain First Aid/AED certification and complete C.A.R.E. or TIPS training. The job involves physical activity and lifting, and is performed in an environment with usually moderate to loud noise and possible exposure to unrestricted secondhand tobacco smoke.

Requirements

• Must be at least 21 years of age.
• Bachelor's degree or equivalent combination of education and experience.
• 2–6 years of related experience and/or training.
• Working knowledge of current Windows operating systems.
• Expert knowledge of Cisco networking fundamentals.
• Experience supporting the current Microsoft Office suite.
• Experience troubleshooting computer hardware, software, and operating systems.
• Full understanding of VLAN, Ethernet, MPLS, DNS, WINS, FTP, HTTP, and wireless networking.
• Ability to read and interpret English documents and communicate verbally in English; written English communication may also be required.
• Ability to apply commonsense understanding to instructions provided in written, oral, or diagram form and to address problems involving several concrete variables in standardized situations.
• Must be able to qualify for licenses and permits required by federal, state, and local regulations.
• Must obtain First Aid/AED certification.
• Must successfully complete C.A.R.E. or TIPS training.
• Must be able to meet the physical demands of the role, including standing; using hands; reaching; talking and hearing; and lifting or moving up to 50 pounds at times.
• Must be able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel, and balance while working in varying areas, including confined spaces.

Nice To Haves

• Cisco, VMware, and/or Microsoft certifications.
• Experience supporting Cisco IP phones, Micros POS, AS/400, and Bally ACSC.

Responsibilities

• Administer and support network/server environments on a daily basis.
• Install, configure, and maintain system software.
• Monitor network performance, investigate issues, and deploy solutions.
• Plan and implement upgrades, patches, and installation of new applications and equipment.
• Evaluate new technologies that may improve network efficiency and performance.
• Monitor, troubleshoot, and maintain network infrastructure and network devices.
• Develop and manage network enhancement and expansion projects, including cost analysis, design, planning, implementation, documentation, and peer cross-training.
• Test and evaluate network systems to resolve problems and make improvements.
• Use packet/protocol analyzers to identify and address application and network performance issues.
• Install, support, and manage servers; resolve server issues as needed.
• Support, upgrade, and maintain Cisco routers, firewalls, and intrusion detection system devices.
• Support wireless networks, access points, and wireless encryption methods.
• Install patches and perform system backups and recovery.
• Monitor system configuration, storage arrays, and backups, and maintain data files.
• Provide technical support and guidance to users.
• Ensure regulatory compliance within the area of responsibility and report potential issues to management.
• Manage, patch, upgrade, and troubleshoot Windows-based server environments.
• Support and deploy VMware environments.
• Manage Windows Active Directory, including Group Policy Objects and group creation.
• Support, promote, and demonstrate superior customer service in accordance with department and company standards and programs.

Benefits

• Wellness programs designed to support team members' financial, physical, and mental well-being.
• Day-one medical coverage may be available depending on position.
• 401(k) matching may be available depending on position.
• Annual performance bonus may be available depending on position.
• Paid time off earned according to local policy and increasing with length of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level