Promotional Customer Service Representative – Entry Level

IB Collective Co. • Meridian, ID

3d

About The Position

The Promotional Customer Service Representative supports live events, grassroots outreach, and face-to-face marketing initiatives for cause-driven campaigns. The role represents nonprofit and ethical brand campaigns at public-facing events, shares campaign information and materials, and helps create positive brand experiences. It is suitable for entry-level candidates and career changers; experience is helpful but not required. Paid training is provided, with an immediate start noted. The role offers competitive base pay, weekly performance bonuses, flexible scheduling, and potential growth into leadership, coordination, or account management roles.

Requirements

• Communicate clearly and confidently in verbal and written formats.
• Have a customer-first mindset and a warm, engaging personality.
• Stay organized and manage multiple tasks in dynamic settings.
• Be reliable, proactive, and eager to learn new skills.
• Work effectively both independently and as part of a team.
• Be available for weekend and some evening shifts as needed.
• Be at least 18 years old and legally authorized to work in the United States.

Nice To Haves

• Previous experience in customer service, retail, hospitality, or event support.

Responsibilities

• Represent nonprofit and ethical brand campaigns at live events and promotional activations.
• Answer questions and share information about campaigns, services, and community initiatives.
• Assist with event setup, logistics, registration, and distribution of promotional materials.
• Collaborate with marketing and outreach teams to support smooth event execution.
• Gather customer feedback, track interactions, and suggest improvements.
• Troubleshoot on-site challenges professionally and with a solution-oriented mindset.
• Provide friendly, enthusiastic, and professional customer service.

Benefits

• Paid training.
• Competitive base pay and weekly performance bonuses.
• Flexible scheduling to support work-life balance.
• Career growth opportunities into leadership, coordination, or account management roles.
• Hands-on experience in customer service, promotions, marketing, and event management.
• Collaborative and supportive team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed