Customer Service Representative - Entry-Level | Immediate Start

IB Collective Co. • Boise, ID

3d

About The Position

We are a rapidly expanding event marketing and nonprofit fundraising company seeking enthusiastic, customer-focused Entry-Level Customer Service Representatives to join the team immediately. This role is suited to individuals who enjoy engaging with the public, working in fast-paced environments, and building a career in event marketing, community outreach, and fundraising. No prior experience is required. Paid training, hands-on mentorship, and real-world experience are provided through live events, promotional campaigns, and nonprofit outreach initiatives.

Requirements

• Be outgoing and approachable, and feel comfortable speaking with new people.
• Have strong communication and interpersonal skills.
• Be positive, coachable, and eager to learn.
• Be team-oriented and have a strong work ethic.
• Be reliable and professional.
• Be available for an immediate start.

Nice To Haves

• Experience in customer service, retail, hospitality, sales, events, or promotions.

Responsibilities

• Interact with the public at live events, fundraising activations, and community outreach programs.
• Deliver friendly, professional customer service to attendees, donors, and supporters.
• Communicate campaign messaging, nonprofit missions, and fundraising goals.
• Answer questions confidently and provide accurate information.
• Assist with event setup, breakdown, logistics, and on-site coordination.
• Build positive relationships with community members and partner organizations.
• Maintain an energetic, welcoming, and professional presence at all events.

Benefits

• Paid training.
• Ongoing professional development.
• Competitive weekly pay.
• Performance-based bonuses.
• Full benefits package including medical, dental, and vision.
• Clear advancement opportunities into leadership, event management, and account-level roles.
• Supportive, energetic, and team-driven work environment.
• Opportunities to work with well-known nonprofit and charitable organizations.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed