Project Support Specialist

Small Business Consulting Corporation • Shreveport, LA

5d

About The Position

The Project Support Specialist (PSS) provides administrative, operational, compliance, and project coordination support across multiple programs within the PMO. The position reports to and receives work assignments from the PMO Director, and assists the Senior Project Manager (SPM), Project Portfolio Supervisors (PPS), and Project Managers (PM) as a centralized resource for tracking, coordination, administration, regulatory approval support, compliance management, documentation, and routine reporting. The role helps keep assigned project activities organized, compliant, current, and on schedule so the broader Project Management Team can focus on customer management, strategy, acquisition support, risk management, and cost, schedule, and performance execution.

The specialist supports project startup, execution, transition, and closeout; coordinates meetings and working groups; maintains project and compliance records; assists with security, cybersecurity, regulatory approvals, contract administration, reporting, and business operations; and supports audits, proposals, customer presentations, and PMO initiatives. The work environment may be hybrid or remote depending on PMO and customer support requirements. Candidates should live near or be willing to relocate to assigned customer locations. Travel varies by location, and hybrid or remote personnel are expected to visit customer sites as required.

Requirements

• Associate degree in a related field or an equivalent combination of education, training, and relevant experience.
• 2–5 years of experience in project coordination, project support, administrative support, program support, technical administration, operations support, or a related field.
• Strong organizational skills, attention to detail, follow-through, and ability to manage multiple priorities across multiple projects or workstreams.
• Ability to maintain accurate trackers, files, calendars, meeting notes, decision logs, records, and recurring reporting inputs.
• Excellent written and verbal communication skills.
• Proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint or equivalent collaboration platforms.
• Familiarity with project management tools, action-item tracking, meeting coordination, records management, and status reporting.
• Ability to coordinate across internal teams, technical stakeholders, contracting, security, administrative personnel, and customer-facing stakeholders.
• Ability and willingness to learn PMO, compliance, cybersecurity, security, contract administration, regulatory approval, and acquisition-support processes through on-the-job training.
• Ability to obtain and maintain required customer, base access, CAC eligibility, and security-related access requirements.
• U.S. citizenship.
• Secret clearance is mandatory if required by the contract or customer environment.

Nice To Haves

• Bachelor's degree in Business Administration, Project Management, Information Technology, Cybersecurity, Communications, Acquisition, Contract Management, or a related field.
• Experience supporting IT, communications, cyber, DoD technical environments, government contracts, PMO operations, acquisition support, or defense customer environments.
• Prior exposure to ATO/IATT, DD254, CAC, NIPR/SIPR, base access, risk acceptance, spectrum authorization, FAA coordination, contract modifications, KO coordination, or related technical documentation workflows.
• Experience maintaining project repositories, contract deliverables calendars, reporting schedules, compliance trackers, standard operating procedures, templates, process guides, or configuration-controlled documents.
• Experience supporting meetings, customer reviews, executive briefings, monthly program reviews, audits, readiness reviews, after-action reviews, or lessons learned activities.
• Recommended project management certification or training, such as Certified Associate in Project Management, Scrum Master certification, Google Project Management Professional Certificate, PRINCE2 Foundation, Project+, Lean Six Sigma Yellow Belt, DIU Agile Acquisition Certification, or Project Management Essentials.
• Active or prior security clearance preferred if required by customer or contract scope.
• Top Secret clearance preferred if required by customer or contract scope.
• SCI eligibility preferred if required by customer or contract scope.

Responsibilities

• Support multiple Senior Project Managers, Project Portfolio Supervisors, and Project Managers across a portfolio of projects.
• Coordinate project startup, execution, transition, and closeout activities.
• Schedule and support project reviews, customer meetings, and working groups.
• Capture meeting minutes, maintain action and decision logs, and track follow-up activities.
• Support assigned workstreams, special projects, and PMO initiatives.
• Prepare, process, and maintain DD Form 254 documentation and contractor security records.
• Coordinate base access, flight line access, CAC issuance, badge requests, and NIPR/SIPR account activities.
• Track security-related actions through completion, escalate issues as needed, and maintain security documentation and compliance records.
• Assist with ATO, IATT, risk acceptance, FAA, spectrum authorization, and related approval packages.
• Coordinate the collection and submission of cybersecurity and compliance artifacts; monitor approval milestones, renewal requirements, and regulatory deadlines.
• Maintain compliance records and approval status tracking across assigned programs.
• Maintain contract deliverable schedules, reporting calendars, and project trackers.
• Support invoice tracking, forecasting activities, and resource-planning inputs.
• Monitor contract modifications, KO coordination actions, and administrative requirements; provide contract administration support as directed by project leadership.
• Maintain organized, accurate, and current project documentation within approved repositories.
• Manage records, templates, SOPs, process guides, and configuration-controlled documents.
• Support audits, inspections, readiness reviews, and compliance assessments.
• Capture lessons learned and support continuous process improvement initiatives.
• Develop agendas, briefing materials, read-ahead packages, and meeting documentation.
• Track action items and ensure timely follow-up and closure; escalate risks, issues, dependencies, and blockers as appropriate.
• Prepare weekly, monthly, and executive-level status reporting inputs.
• Track project health metrics, KPIs, compliance status, milestones, and open actions.
• Maintain data accuracy within PMO trackers and project management systems.
• Support leadership decision-making through reporting, analysis, and data management.
• Maintain past-performance repositories, transition materials, and project data libraries.
• Collect and organize technical, staffing, management, and program artifacts.
• Support proposal development, customer presentations, executive reviews, and business operations and growth activities as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree