Project Support Specialist

A-1 Mechanical Inc•Las Vegas, NV

3d•$55,000 - $60,000•Onsite

About The Position

A-1 Mechanical & Electric is seeking an organized, motivated, and proactive HVAC Project Support Specialist to coordinate HVAC installation projects and support efficient operations. The role manages projects from scheduling through completion, maintains project documentation, coordinates equipment and materials, and serves as a primary point of contact for customers. The successful candidate anticipates needs, takes ownership, communicates clearly, prioritizes competing demands, and follows through with minimal supervision. This is a full-time, in-person, office-based position in Las Vegas/Henderson, Nevada. It supports multiple active projects in a fast-paced environment, and schedule flexibility may be required to accommodate project demands and urgent operational needs. The annual salary is $55,000–$60,000, depending on experience.

Requirements

At least 5 years of experience in HVAC, construction project coordination, administrative project support, or a related field.
General knowledge of HVAC systems and installation processes.
Excellent communication, organization, time management, and problem-solving skills.
Ability to independently manage multiple projects, deadlines, and shifting priorities.
Strong attention to detail, accuracy, and follow-through.
Proficiency in Microsoft Outlook, Word, and Excel.
Professional, customer-focused attitude, sound judgment, initiative, and ability to work with minimal supervision.

Nice To Haves

At least 5 years of HVAC or construction industry experience, particularly coordinating residential or commercial installations.
Familiarity with permitting, equipment procurement, and vendor coordination.
Experience with HVAC or construction project management software.

Responsibilities

Coordinate HVAC installation projects from scheduling through completion, managing timelines, milestones, and changing priorities.
Communicate with customers, field personnel, subcontractors, suppliers, and management to keep projects on track.
Anticipate scheduling conflicts and delays, resolve issues proactively, and support customer retention and new business opportunities.
Prepare, submit, and track maintenance agreements, permits, rebates, drawings, submittals, and project reports.
Maintain accurate records, monitor outstanding requirements, and ensure timely follow-up.
Support compliance with project specifications, permitting requirements, and company procedures.
Coordinate equipment procurement, material orders, and deliveries.
Communicate with vendors about pricing, availability, and delivery schedules.
Track materials and collaborate with internal teams to prevent delays and scheduling conflicts.
Serve as a primary customer contact, providing timely updates, realistic expectations, and professional responses to inquiries.
Follow up after installations to ensure customer satisfaction and introduce available maintenance and service membership programs.
Build positive customer relationships that encourage repeat business and referrals.