Project Support Specialist - EDGE/STRIVE NASA Goddard

ASRC Federal•Greenbelt, MD

9d•Onsite

About The Position

ASRC Federal AFSS is seeking a Project Support Specialist to provide project-office support for NASA’s Earth Dynamics Geodetic Explorer (EDGE) and Stratosphere Troposphere Response using Infrared Vertically Resolved Light Explorer (STRIVE) projects at NASA Goddard Space Flight Center in Greenbelt, Maryland. The position provides full-time, on-site support, with optional telework on Fridays. The specialist coordinates project administration, meetings, onboarding and offboarding, travel, facilities and IT requests, office moves, correspondence, action items, and event logistics. The role interfaces proactively with project team members and all levels of management to support the Project Office.

Requirements

Ability to provide full-time, on-site support at NASA Goddard Space Flight Center in Greenbelt, Maryland; optional telework is available on Fridays.
Outstanding, proactive customer-service skills, including anticipating needs, identifying opportunities for improvement, and providing timely solutions.
Exceptional verbal and written communication skills and the ability to engage effectively with professionals at all levels.
Strong time-management skills and the ability to meet fast-paced reporting deadlines.
Ability to work independently and collaboratively in a dynamic team environment.
Demonstrated ethics, discretion, and professional judgment.
Proficiency in Microsoft Office 365, including Word, Excel, PowerPoint, and Outlook.
Must meet government NAC and citizenship or permanent-residency requirements for access to NASA Goddard Space Flight Center.
Must undergo an extensive background investigation.
Bachelor’s degree and 3–4 years of experience, or 7–8 years of experience in lieu of a degree.

Nice To Haves

Demonstrated knowledge of Microsoft Teams features, including creating and managing channels, posts/threads, tabs, and shared workspaces.
Demonstrated knowledge of Box file management, including setting and adjusting permissions, uploading and organizing documents, maintaining folder structures, and ensuring appropriate access controls.
Knowledge of GSFC administrative systems, such as eMod, IDMAX, and the Travel Request Tool (TRT).

Responsibilities

Provide full-time, on-site Project Support for the EDGE and STRIVE projects at NASA Goddard Space Flight Center.
Interface proactively with management and project team members to support the Project Office.
Manage Outlook calendars for conference rooms and the Project Management team.
Coordinate meeting logistics, including preparing agendas, confirming attendees, reserving conference rooms, and compiling meeting minutes.
Support onboarding of new hires and visitors, including coordinating badging and tracking through IDMAX and NAMS.
Coordinate travel authorizations and travel vouchers using the Travel Request Tool (TRT).
Maintain office-supply inventory and place replenishment orders as needed.
Prepare, route, and track official correspondence and documents.
Submit and manage Facility Requests through the Management Operations Services and Information (MOSI) System.
Submit and manage NASA Access Management System (NAMS) requests.
Submit and manage Enterprise Service Desk (ESD) requests for laptops and other IT equipment.
Coordinate office moves, including phones, computers, office locations, moving supplies, and service requests.
Process onboarding and offboarding requests and ensure appropriate badging requirements are completed.
Track, manage, and respond to project action items.
Provide event planning and on-site logistical support for reviews, meetings, and special events.