Project Support Specialist - EDGE/STRIVE NASA Goddard

ASRC Federal•Greenbelt, MD

1d•$78,149 - $117,286•Onsite

About The Position

ASRC Federal AFSS is seeking a Project Support Specialist to support the EDGE and STRIVE projects under a NASA contract at NASA Goddard Space Flight Center in Greenbelt, Maryland. The position provides full-time, on-site project support, with optional telework on Fridays. The specialist works with management and project team members to provide comprehensive support to the Project Office. The role includes coordinating meetings, onboarding and offboarding, travel, office logistics, correspondence, facility and IT requests, project action items, and events. Applicants need a bachelor’s degree and 3–4 years of experience, or 7–8 years of experience in lieu of a degree. Access to NASA Goddard requires meeting government NAC and citizenship or permanent-residency requirements, and an extensive background investigation will be conducted. ASRC Federal offers competitive pay and benefits. Benefits may include health care, dental, vision, and life insurance; a 401(k); education assistance; and paid time off, including PTO and holidays. Compensation depends on factors such as relevant experience, skills, education, geographic location, internal equity, and business needs.

Requirements

Ability to provide full-time on-site support at NASA Goddard Space Flight Center in Greenbelt, Maryland; optional telework is available on Fridays.
Outstanding, proactive customer-service skills, including anticipating needs, identifying improvement opportunities, and providing timely solutions.
Exceptional verbal and written communication skills and the ability to engage effectively with professionals at all levels.
Strong time-management skills and ability to meet fast-paced reporting deadlines.
Ability to work independently and collaboratively in a dynamic team environment.
Demonstrated ethics, discretion, and professional judgment.
Proficiency with Microsoft Office 365, including Word, Excel, PowerPoint, and Outlook.
Meet government NAC and citizenship or permanent-residency requirements for access to NASA Goddard; an extensive background investigation is required.
Bachelor’s degree and 3–4 years of experience, or 7–8 years of experience in lieu of a degree.

Nice To Haves

Knowledge of Microsoft Teams features, including creating and managing channels, posts or threads, tabs, and shared workspaces, is highly desirable.
Knowledge of Box file management, including permissions, uploading and organizing documents, folder structures, and access controls, is highly desirable.
Knowledge of GSFC administrative systems such as eMod, IDMAX, and TRT is highly desirable.

Responsibilities

Provide full-time, on-site project support for the EDGE and STRIVE projects at NASA Goddard Space Flight Center.
Interface proactively with management and project team members to support the Project Office.
Manage Outlook calendars for conference rooms and the Project Management team.
Coordinate meeting logistics, including agendas, attendees, conference room reservations, and meeting minutes.
Support onboarding of new hires and visitors, including badging coordination and tracking through IDMAX and NAMS.
Coordinate travel authorizations and vouchers using the Travel Request Tool (TRT).
Maintain office-supply inventory and place replenishment orders.
Prepare, route, and track official correspondence and documents.
Submit and manage facility requests through the Management Operations Services and Information (MOSI) System.
Submit and manage NASA Access Management System (NAMS) requests.
Submit and manage Enterprise Service Desk (ESD) requests for laptops and other IT equipment.
Coordinate office moves, including phones, computers, office locations, moving supplies, and service requests.
Process onboarding and offboarding requests and ensure badging requirements are completed.
Track, manage, and respond to project action items.
Provide event planning and on-site logistical support for reviews, meetings, and special events.