Business Analyst - NASA Goddard

ASRC Federal•Greenbelt, MD

4d•$115,379 - $173,069•Onsite

About The Position

ASRC Federal AFSS is seeking a Business Analyst to support a NASA contract in Greenbelt, Maryland. The position supports the Flight Projects Directorate at NASA Goddard Space Flight Center and serves as a bridge between business stakeholders and technical teams, translating business needs into actionable requirements and solutions. The analyst supports requirements gathering and documentation, process analysis and improvement, data analysis and reporting, stakeholder collaboration, solution design, and project coordination. The role also contributes to creating standards, processes, and procedures to improve efficiency and may direct project support staff. Some travel may be required.

Requirements

Bachelor’s degree and at least 8 years of relevant work experience.
Outstanding proactive customer service and strong problem-solving skills, including anticipating customer needs and providing solutions.
Ability to make decisions and act quickly in changing environments, and communicate a clear direction to team members and customers.
Exceptional interpersonal and communication skills with all levels of the organization.
Ability to maintain a high level of confidentiality when working with sensitive information.
Sound decision-making using analysis, experience, and judgment; flexibility in changing environments and ability to negotiate under pressure.
Expert knowledge of Microsoft Office, including Word, PowerPoint, Excel, Outlook, Teams, and SharePoint.
Excellent writing skills; detail-oriented and highly organized.
Ability to manage time, focus on assignment details, and meet strict deadlines.
Must meet government NAC and citizenship or permanent residency requirements for access to NASA GSFC; an extensive background investigation is required.
Some travel may be required.

Nice To Haves

Experience with NASA or Goddard Space Flight Center.

Responsibilities

Elicit, clarify, and document business needs; create user stories and functional specifications.
Map workflows, identify bottlenecks, and recommend process optimizations.
Use business intelligence tools to analyze performance data, create dashboards, and support decision-making.
Collaborate with cross-functional teams, executives, and technical staff to align solutions with business goals.
Assist in defining technical specifications, conducting fit/gap analysis, and identifying system integration needs.
Contribute to project planning, testing, and delivery phases.
Participate in creating standards, processes, and procedures to improve efficiency.
May direct project support staff.