Business Analyst - NASA Goddard

ASRC Federal • Greenbelt, MD

3d • Onsite

About The Position

ASRC Federal AFSS is seeking a Business Analyst to support a NASA contract for the Flight Projects Directorate (FPD) at NASA Goddard Space Flight Center (GSFC) in Greenbelt, Maryland. The selected candidate will bridge business stakeholders and technical teams by translating business needs into actionable requirements and solutions. The position supports business analysis, process improvement, data reporting, solution design, and project delivery. The role may include directing project support staff. Some travel may be required. Access to NASA GSFC requires meeting government NAC and citizenship or permanent residency requirements, and an extensive background investigation will be conducted.

Requirements

• Bachelor’s degree and 8 or more years of relevant work experience.
• Outstanding proactive customer service and strong problem-solving skills.
• Ability to anticipate customer needs, identify opportunities, and provide solutions.
• Ability to make decisions quickly and adapt to changing environments.
• Ability to communicate clear direction to team members and customers.
• Exceptional interpersonal and communication skills with all levels of the organization.
• Ability to maintain a high level of confidentiality when working with sensitive information.
• Ability to make decisions using analysis, experience, and judgment.
• Flexibility in changing environments and ability to negotiate under pressure.
• Expert knowledge of Microsoft Office, including Word, PowerPoint, Excel, Outlook, Teams, and SharePoint.
• Excellent writing skills; detail-oriented and highly organized.
• Ability to manage time, focus on assignment details, and meet strict deadlines.
• Must meet government NAC and citizenship or permanent residency requirements for access to NASA GSFC.
• Must undergo an extensive background investigation.

Nice To Haves

• Experience with NASA or Goddard Space Flight Center is preferred.

Responsibilities

• Elicit, clarify, and document business needs; create user stories and functional specifications.
• Map workflows, identify bottlenecks, and recommend process optimizations.
• Use business intelligence tools to analyze performance data, create dashboards, and support decision-making.
• Collaborate with cross-functional teams, executives, and technical staff to align solutions with business goals.
• Assist in defining technical specifications, conducting fit/gap analysis, and identifying system integration needs.
• Contribute to project planning, testing, and delivery phases.
• Help create standards, processes, and procedures to improve efficiency and processes.
• May direct project support staff.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior