Project Coordinator

West Shore Home•Harrisburg, PA

9d•Onsite

About The Position

West Shore Home is hiring a Project Review Specialist for its Inside Operations team. This onsite, detail-oriented role reviews project measurements, photos, scans, and documentation for shower and bath projects to verify product requirements, material quantities, measurements, and installation details before projects proceed. The work supports accurate ordering, helps identify potential project concerns, and keeps installations on track. The position involves process-driven work requiring accuracy, organization, critical thinking, and collaboration across teams. The Project Review Specialist maintains project information and sales orders in Salesforce, communicates updates and resolves questions by phone, email, and Salesforce, and processes projects efficiently while meeting established performance goals. The role is based in Mechanicsburg, Pennsylvania, and follows a Monday–Friday schedule from 8:00 AM to 4:30 PM.

Requirements

High school diploma or equivalent.
Strong attention to detail and organizational skills.
Ability to work independently while maintaining a consistent, productive pace.
Comfort performing repetitive, detail-oriented tasks with a high degree of accuracy.
Strong critical-thinking and problem-solving skills.
Effective written and verbal communication skills.
Ability to learn product specifications, systems, and established processes.

Nice To Haves

Installation, sales, or Salesforce experience is a plus, but not required.
Bachelor’s degree in a related field preferred.

Responsibilities

Review measurements, photos, scans, and other documentation for shower and bath projects.
Verify project details, product selections, measurements, job classifications, labor hours, and statuses for accuracy.
Identify potential project concerns and determine when on-site inspections are needed.
Coordinate pre-installation appointments with Scheduling Specialists when necessary.
Prepare Operations Measure Sheets for the Purchasing team and installers.
Partner with Sales and Operations leaders to clarify project scope and address questions.
Build expertise in West Shore Home’s shower and bath products and installation requirements.
Maintain accurate project information and sales orders in Salesforce.
Communicate project updates and resolve questions through phone, email, and Salesforce.
Process projects efficiently while meeting established performance goals.