Project/Program Manager II # 26-26363

US Tech Solutions•Bellevue, WA

About The Position

The Project/Program Manager II will support trade enablement and global trade compliance initiatives. The role focuses on developing operational frameworks, establishing governance processes, standardizing workflows, and supporting compliant import/export operations across business lines and geographies. The ideal candidate has program management and process improvement experience, exposure to trade compliance or related operations, and the ability to coordinate cross-functional stakeholders and translate complex requirements into actionable processes.

Requirements

  • Experience in program management, project management, program coordination, or operations.
  • Exposure to trade compliance, customs, import/export operations, logistics, or regulatory programs.
  • Strong process documentation, SOP development, and workflow standardization skills.
  • Experience coordinating multiple stakeholders and workstreams.
  • Strong analytical, organizational, written, and verbal communication skills.
  • Proficiency in Microsoft Excel and standard business reporting tools.
  • Ability to work independently, manage ambiguity, and deliver in a fast-paced environment.

Nice To Haves

  • Experience with global trade compliance, customs regulations, or international logistics.
  • Knowledge of Importer of Record (IOR), Exporter of Record (EOR), export controls, and trade licensing.
  • Experience establishing governance frameworks, intake processes, program reviews, and performance metrics.
  • Experience supporting market expansion, regulatory readiness, or operational transformation initiatives.
  • Excel reporting, KPIs, governance reviews, and process improvement.

Responsibilities

  • Develop and standardize program frameworks, governance structures, workflows, and standard operating procedures (SOPs).
  • Manage program intake, prioritization, timelines, deliverables, and stakeholder coordination.
  • Document end-to-end processes, decision frameworks, and operational guidelines.
  • Coordinate cross-functional programs involving business, operations, compliance, and regional teams.
  • Support trade enablement initiatives, including import/export pathways, regulatory readiness, and market expansion.
  • Assist with Importer of Record (IOR) and Exporter of Record (EOR) setup, registrations, licensing, and related compliance requirements.
  • Translate customs, export control, and regulatory requirements into practical business guidance.
  • Develop program metrics, tracking mechanisms, and reports to monitor performance and readiness.
  • Identify process gaps, mitigate execution risks, and drive continuous improvement.
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