Project Manager – Technical Support and User Engagement

Guidehouse•Rockville, MD

2d•$98,000 - $163,000•Hybrid

About The Position

We are looking for a Project Manager to manage execution of Technical Support and User Engagement tasks. This is a hybrid full‑time position located in Bethesda, MD. Manage daily project activities supporting DUAs, Privacy Board operations, and user support Coordinate preparation of meeting materials, training content, and user communications Track schedules, deliverables, and service metrics Support development and maintenance of public‑facing documentation and training materials

Requirements

Bachelor’s Degree
Minimum of Five (5) years of technical experience
Minimum of Two (2) years of experience on projects
Knowledge of federal communication and technical assistance practices
Experience with CMS data
Current professional certification commensurate with the role (e.g., PMP, CISSP, CISM, SANS GSNA)
Must be able to obtain and maintain a Federal or DoD Public Trust.
Candidates must receive approved adjudication of their Public Trust prior to onboarding with Guidehouse.

Nice To Haves

Candidates with an active Public Trust or existing suitability are preferred.
Experience supporting federal data access or training programs
Experience developing user‑facing documentation

Responsibilities

Manage daily project activities supporting DUAs, Privacy Board operations, and user support
Coordinate preparation of meeting materials, training content, and user communications
Track schedules, deliverables, and service metrics
Support development and maintenance of public‑facing documentation and training materials

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)