Contract Lead – Technical Support and User Engagement

Guidehouse•Rockville, MD

6d•$98,000 - $163,000•Hybrid

About The Position

We are looking for a Contract Lead to oversee contract execution for Technical Support and User Engagement services. This is a hybrid full‑time position located in Bethesda, MD. Lead contract execution across user engagement, DUA management, and support activities. Oversee stakeholder engagement, governance activities, and compliance tracking. Coordinate contract activities with federal stakeholders and program leadership. Ensure contract performance aligns with scope, schedule, and quality requirements.

Requirements

Bachelor’s Degree
A minimum of five (5) years of technical experience, including two (2) years as a lead on projects
Experience leading tasks for or with a federal agency or organization
Experience with CMS data
Strong written and verbal communication skills
Current professional certification commensurate with program operations (e.g., PMI, PMP, CMMI)
Must be able to obtain and maintain a Federal or DoD "public trust"; candidates must obtain approved adjudication of their public trust prior to onboarding with Guidehouse.

Nice To Haves

Candidates with an active public trust or suitability are preferred
Experience overseeing user engagement or technical assistance programs
Experience supporting federal compliance‑driven contracts

Responsibilities

Lead contract execution across user engagement, DUA management, and support activities
Oversee stakeholder engagement, governance activities, and compliance tracking
Coordinate contract activities with federal stakeholders and program leadership
Ensure contract performance aligns with scope, schedule, and quality requirements

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Parental Leave
401(k) Retirement Plan
Group Term Life and Travel Assistance
Voluntary Life and AD&D Insurance
Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts
Transit and Parking Commuter Benefits
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Care.com annual membership
Employee Assistance Program
Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)