Project Manager - Aftermarket

IMI Process Automation•Lake Forest, CA

About The Position

The Aftermarket Project Manager (APM) plans and coordinates administrative efforts for assigned Aftermarket work under the guidance of the AFM Manager and Director of Project Management. The APM is the primary point of contact for project status and work details, and oversees project performance from order receipt through warranty, with a focus on contract performance, technical compliance, and customer satisfaction. The role coordinates cross-functional execution with Engineering, Quality Assurance, Procurement, Production, Shipping, Finance, Sales, and external customers. It manages schedules, scope, forecasts, costs, revenues, gross margins, invoicing, customer approvals, project documentation, risks, and delivery performance. The APM also contributes to continuous improvement and supports training and development related to project management processes. The position requires bilingual English and Spanish communication, two to three years of relevant industry experience, and familiarity with nuclear industry protocols through hands-on experience. The listed pay range is $85,000–$100,000, with individual pay based on skills, experience, and qualifications.

Requirements

Bilingual English and Spanish, verbal and written.
Two to three years of work experience in the valve and/or process control industry, or a related engineering and manufacturing industry.
Hands-on familiarity with nuclear industry protocols, practices, and expectations.
Experience managing a multidisciplinary project team covering areas such as engineering, quality control, procurement, manufacturing, cost estimating, delivery/billing, and configuration management.
Proficiency in Microsoft software, including Excel and PowerPoint.
Excellent organizational, administrative, communication, and interpersonal skills.
Ability to speak clearly and persuasively in positive or negative situations.
Ability to prioritize and plan work activities and use time efficiently.
Dependability, including punctuality, following instructions, responding to management direction, and soliciting feedback to improve performance.
Ability to perform arithmetic using whole numbers, common fractions, and decimals, and to compute rates, ratios, and percentages and interpret graphs.
Ability to read and interpret contract documents and engineering drawings.
General knowledge of manufacturing processes, techniques, and practices.
General knowledge of NDE operations, techniques, and practices.
Proficiency with customer relationship management software such as Salesforce or equivalent.
Relevant experience working with an Enterprise Resource Planning system.
Results- and detail-oriented, ambitious, and self-assertive.
Ability to work effectively in a fast-paced environment under tight deadlines.

Nice To Haves

Bachelor’s degree in business, engineering, or management preferred.
Project Management Professional (PMP) certification desired but not required.
Salesforce knowledge is a plus.

Responsibilities

Communicate with customer agents and stakeholders about assigned projects.
Coordinate and drive order execution through stakeholder management across Engineering, Quality Assurance, Procurement, Production, Shipping, and Finance to achieve on-time delivery, contract compliance, and targeted profitability.
Manage overall project performance throughout the project life cycle, from order receipt through warranty, focusing on contract performance, technical compliance, and customer satisfaction.
Drive project execution according to the planned schedule and hold the project team and customer accountable for project performance.
Create and monitor financial, schedule, and scope forecasts.
Monitor, communicate, and manage fulfillment of project contracts.
Ensure timely invoicing at project milestones and assist with resolving payment delays through customer outreach and engagement.
Coordinate and manage project-team documentation submittals and disposition processes to secure required customer approvals.
Manage and communicate project revenue, cost, and gross-margin forecasts, and identify and proactively manage risks throughout the project life cycle.
Review and complete project analysis monthly with high accuracy.
Work with the master schedule to meet external and internal goals.
Analyze and approve make-or-buy requests.
Monitor daily shipment release and invoicing.
Plan and implement Aftermarket schedules alongside various departments.
Represent Aftermarket in internal and external project meetings to monitor and support project requests.
Confirm with Accounting that client deposits have been received before releasing orders for shipment.
Coordinate returns with clients.
Monitor manufacturing quality and adherence to production schedules, and advise clients of status.
Prepare and distribute daily and weekly project status reports.
Attend, prepare for, and report at weekly production meetings.
Review current cost reports with internal departments, analyze results, determine solutions, and correct gross margins that are not within budget.
Remain cost-conscious and aware of each aspect of every project.
Communicate effectively, both orally and in writing, with clients and project representatives.
Work with Sales to ensure booking lead times are met.
Control and report on-time delivery for external and internal projects.
Resolve project or deliverable challenges that impede success in meeting target dates.
Coordinate changes and gather information from various resources to enable accurate information flow.
Use sound judgment in planning, organizing, and managing projects.
Contribute to continuous improvement of the project management discipline.
Assist the Project Management Team with training and development of process improvements and advancements in project management training programs.

Benefits

Multiple health plans, including HMO, PPO, and High Deductible Health Plans, with a low-cost share.
401(k) plan with zero vesting and up to 6% contribution matching.
14 weeks of paid maternity leave; adoption benefits are equivalent.
4 weeks of paid paternity leave; adoption benefits are equivalent.
Employee Resource Groups, including Pride Network and Network of Women groups.
Paid time off, including inclusive holidays.
Career development opportunities through IMI’s Catalyst Program.
Employer contribution to a Health Savings Account.
Virtual telemedicine and teletherapy, free in many cases.
Mental health and wellness programs for employees and their families.
Voluntary benefits including critical illness insurance, hospital indemnity, legal insurance, identity theft protection, pet insurance, and home and auto insurance through a discount platform.
Short- and long-term disability insurance and basic life insurance at twice the employee’s basic salary, at no cost to the employee.
Free financial advisors, webinars, and classes through Charles Schwab.
Annual Employee Stock Purchase Plan with the option to purchase IMI shares at a reduced employee-only price.