Project Manager - Field Services

TRG•Westlake, OH

4d•Onsite

About The Position

Technology Recovery Group is adding to its Field Services team. We are seeking a Project Manager with 3+ years of experience to join the team. The Project Manager leads various projects, including hardware and wireless installations, in a fast-paced environment. Experience in Field Services is highly preferred. The PM executes the activities within the scope of the project and in accordance with the agreed upon plan to meet budget, schedule and performance standards. The PM must be experienced in cross-functional management relationships to ensure efficiency.

Requirements

3+ years of experience
Proficiency with Microsoft Project, Excel, Word, and Visio
Demonstrates analytical and problem-solving abilities
Demonstrates excellent customer relationship skills
Excellent written and oral communication skills
Ability to take and pass a background check
Must maintain regular and reliable attendance to the satisfaction of management
Must be able to operate a computer and other position related technologies
Must be able to clearly and confidentially communicate with TRG employees and other stakeholders
Must adhere to all TRG Values at all times

Nice To Haves

Project management certification desired, but not required
Field Service PM experience is a huge plus
Experience in Field Services is highly preferred
Must be able to work flexible hours as needed

Responsibilities

Develop project plans, including the schedule and the budget, scope, goals and deliverables
Define tasks and required resources for assigned projects
Define and assign roles for project team members
Create schedule and project timeline identifying goals, hold project meetings, and present status updates to management
Monitor project progress and ensure deadlines are met and schedules and budgets are adhered to.
Monitor onsite resources, internal and external, throughout project.
Monitor costs throughout project, this includes real time review of costs of both internal TRG resources and subcontractors.
Review and verify vendor and third-party technician invoices for accuracy and compliance
Ensure billed hours and expenses are within scope and match service agreements
Collaborate with vendors and internal teams to resolve billing discrepancies
Maintain accurate records of service charges and payment documentation
Validate charges against contractual terms and scope of work
Support audit processes related to vendor billing and invoicing
Identify and escalate billing issues or inconsistencies
Provide reports on billing accuracy and cost analysis
Document, evaluate, and assess project results and presenting to management or clients as such. Documentation is to include final status on schedule, budget, overall outcome of project, and lessons learned.
Create and present reports that are required for project.
May be involved in the planning, organization, and implementation of special events, specific projects, or program changes
Employee may be asked to complete related duties other than those indicated above as assigned by their supervisor