Project Manager – Affinity Partnerships

Cinch Home Services•Boca Raton, FL

About The Position

The Project Manager will primarily support Affinity Partnerships and manage projects throughout the full project management lifecycle, from requirements and design through development, implementation, and post-implementation. The role works with business owners to define project scope and requirements, establishes project plans, coordinates internal resources and external partners, and monitors schedules, budgets, deliverables, quality, and risks. The Project Manager communicates objectives, milestones, progress, and issues to management, project teams, stakeholders, vendors, and consultants. The role also oversees implementation planning and production installations, tracks post-implementation issues, and facilitates formal project closure and lessons learned to support continuous improvement. The position calls for project management experience in areas such as product development, business process optimization, strategic business consulting, capital project management, or operations optimization. It also involves supporting marketing campaigns in an omnichannel environment and using project management, analytics, marketing, and AI-powered tools to help improve execution and performance.

Requirements

At least 3 years of project management experience in one or more of these areas: product development and lifecycle management, business process optimization, strategic business consulting, capital project management, or operations optimization.
At least 3 years of experience with project management software and Microsoft Visio.
Technical familiarity with HubSpot, Google Analytics, SFMC, Ion, Liferay, and shared document platforms.
Experience using AI-powered tools such as ChatGPT, Jasper, HubSpot AI, or similar tools to enhance marketing campaign execution, content development, and performance optimization.
Experience in an omnichannel marketing environment, including print, digital, presentations, and video.
Ability to create clear project plans with milestones, resources, and schedules.
Strong planning, project management, and organizational skills, including the ability to lead multiple activities and resources while maintaining quality.
Analytical and strategic capabilities, business acumen, work ethic, integrity, and professional conduct.
Ability to produce and present clear, concise, professional written communications and presentations.
Ability to establish and follow an implementation methodology and produce high-quality work products.
Ability to manage multiple projects or assignments concurrently.
Attention to detail and relationship-building skills.
Strong communication and interpersonal skills.
Ability to build and maintain relationships with partners and stakeholders.
Leadership and team management abilities.
Results-driven and self-motivated approach.
Ability to adapt to changing market conditions and customer needs.
Bachelor's degree or a combination of work and education in a related area.

Nice To Haves

Business analytical experience, including advanced Excel, is strongly preferred.
Adobe Workfront experience is a plus.
PMP certification is strongly preferred.

Responsibilities

Establish, maintain, monitor, review, and evaluate project work plans, primarily for Affinity Partnerships.
Assist business owners in defining project scope and requirements.
Clearly define actions, owners, and deliverables to meet project dates and cost budgets.
Lead project meetings; manage change and conflict; measure deliverables against schedules; and develop resource-planning estimates.
Coordinate external vendor relationships, including Affinity partners, OEMs, and BPOs, in relation to project scope.
Track deliverables with appropriate tools and report project progress, quality assurance, problems, and solutions to stakeholders.
Manage projects through requirements, design, development, implementation, and post-implementation phases.
Communicate project objectives, critical-path milestones, and overall status to management.
Provide regular status updates to project teams, stakeholders, vendors, and consultants throughout the implementation lifecycle.
Report project status and issues accurately and on time.
Ensure each production installation has a detailed implementation plan, monitor compliance with the plan, and track post-implementation issues.
Conduct formal project closure and lessons-learned sessions, document outcomes, and support continuous improvement.
Lead, coordinate, facilitate, and motivate project resources to align on project goals and deliverables.