Manager, Project Management - Card Partnerships
About The Position
Capital One’s Partnerships Tech and Operations team is hiring a Manager, Project Management to drive strategy and execute high-priority projects. The role engages leaders across U.S. Card and supporting Lines of Business, as well as external partners, to develop and deliver technical and operational outcomes while maintaining well-managed execution. It combines project, process, and relationship management and involves collaborating with colleagues and partners on work that affects the company’s bottom line. The position leads moderate-to-large complex projects and programs, manages competing priorities and changing requirements, and develops strategic and tactical solutions across technical, operational, process, and partner-facing areas. The role also supports process improvement, operational oversight, stakeholder relationships, and technology-informed problem solving. This is a hybrid position, subject to Capital One’s policy on required on-site presence at the designated office location.
Requirements
- Bachelor’s degree or military experience.
- At least 4 years of project management experience.
- At least 1 year of people management experience.
- At least 1 year of relationship management experience.
- Strong communication, problem-solving, and collaboration skills.
Nice To Haves
- Master’s degree or MBA.
- 5 or more years of project management experience.
- 2 or more years of people management experience.
- 2 or more years of relationship management experience.
- PMP, Lean, Agile, or Six Sigma certification.
Responsibilities
- Build trusted relationships with stakeholders at all levels and champion the client perspective internally and Capital One externally.
- Partner cross-functionally to provide strategic and tactical thought partnership that accelerates project and program efforts.
- Influence senior leadership decisions and discussions through presentations and strategic communications.
- Collaborate with stakeholders to prioritize high-value initiatives and ensure execution.
- Lead and manage moderate-to-large complex projects and programs by designing project plans and adapting to changing requirements.
- Manage multiple tasks concurrently, balancing scope, resources, and timelines to deliver projects on time.
- Combine strategic perspective with attention to detail, document work, mitigate risk, and maintain personal accountability and autonomy.
- Drive integrated problem-solving across technical, operational, process, and partner-facing domains to resolve dependencies, clarify ambiguity, and deliver end-to-end solutions.
- Review processes and intent end-to-end from the perspective of the business, customers, and stakeholders to deliver well-managed products.
- Drive continual process improvement, horizontal scale, optimization, and automation opportunities.
- Share learnings across the team and develop data-driven solutions to optimize customer experience.
- Provide integrated and consistent operations support and well-managed oversight across the Card Partnerships business.
- Apply platform and technology fluency in technical conversations with internal and external stakeholders.
- Use technology to solve problems and generate solutions and insights, grounding technical specifications and end-to-end solutions in accurate analysis.
Benefits
- Comprehensive, competitive, and inclusive health, financial, and other benefits supporting total well-being.
- Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
