Project Manager - Hospitality

Nelson•Philadelphia, PA
•$70,000 - $140,000•Hybrid

About The Position

NELSON is seeking a highly motivated, team-oriented Project Manager for its Hospitality Practice. This role balances performance and process across multiple projects of varying sizes and scopes, while supporting growth in market share, service-line and practice-area profitability, and local markets. Experience with ground-up hospitality projects is strongly preferred. The Project Manager leads project delivery, resource planning, financial and contract management, client relationships, business development, and team leadership. The role manages project fee, scope, schedule, quality, staffing, contracts, budgets, invoices, and project financial outcomes, coordinating with architects, interior designers, studio leadership, consultants, clients, vendors, and contractors. The Project Manager also supports technical reviews, documentation, team development, recruiting, continuing education, and an inclusive work environment. NELSON describes its cultural attributes as going all in, owning outcomes, communicating directly and respectfully, growing with purpose, thinking boldly while executing smartly, and making space for everyone. The role offers flexible scheduling and work-from-home options based on client needs. The stated average national salary range is $70,000–$140,000, with additional compensation that may include incentive plans and profit sharing.

Requirements

  • Bachelor’s degree in Architecture from an accredited university, plus 8 or more years of experience; equivalent appropriate education and field experience is also accepted.
  • Knowledge of design, trends, construction methodology, material applications, and manufacturer-supplier appropriateness.
  • Knowledge of design techniques, tools, and principles used to produce technical plans, drawings, and models.
  • Knowledge of sustainability, integrated design, and LEED guidelines.
  • Knowledge of building codes and regulations, life-safety codes, building systems, and ADA requirements.
  • Ability to communicate effectively verbally, graphically, and in writing.
  • Proficiency in contract administration and ability to organize, prioritize, meet deadlines, and provide high-quality client service.
  • Strong working knowledge of project management and planning software.
  • Working knowledge of HubSpot CRM and Microsoft Office applications, including Word, Excel, Outlook, and Project.
  • Good understanding of Revit and AutoCAD/Architectural Desktop.
  • Working knowledge of AIA documents and other contract types; basic understanding of contract terms, conditions, and contracting best practices for clients and consultants.
  • Good writing skills for developing client proposals with a clear understanding of scope and fee.
  • Ability to manage and support project teams, client relationships, project finances, and multiple projects.

Nice To Haves

  • Experience with ground-up projects in the hospitality sector is strongly preferred.
  • Deltek VantagePoint experience is preferred.
  • General understanding of Newforma and Bluebeam Revu is preferred but not required.

Responsibilities

  • Create and maintain project plans in Deltek Project Planning/VantagePoint to support resource planning and revenue projections.
  • Meet regularly with project teams to review progress, adjust schedules, and communicate changes to teams, consultants, and clients.
  • Participate in project staffing and resource-management meetings; coordinate team utilization and extended-team support.
  • Review and approve teammates’ time sheets and expenses for accuracy and correct project and phase coding.
  • Manage project fee, scope, and schedule, monitoring work against project plans, budgets, schedules, and contracts.
  • Develop corrective action plans when projects deviate from their plans and communicate status, staffing needs, and corrective actions to leadership.
  • Partner with architects and interior designers to establish project goals, expectations, and accountability for client satisfaction.
  • Manage contract performance and execute work in alignment with approved plans, schedules, budgets, quality standards, and profitability targets.
  • Coordinate consultant, vendor, and contractor communications and support; monitor that project requirements are met.
  • Coordinate design and QA/QC reviews according to established protocols and monitor project communications for alignment with design intent and contracted scope.
  • Create or oversee internal project notes and client or consultant meeting minutes; maintain and archive electronic project files.
  • Review drawings, documents, and proposals for accuracy, completeness, and contractual compliance before other reviews.
  • Develop scopes of work, fees, schedules, RFPs, and proposals for new projects and consultant engagements.
  • Negotiate, create, and maintain client and consultant contracts, including additional-services agreements, in coordination with legal and business leadership.
  • Manage project setup, work plans, staffing assignments, budgets, consultant information, fees, labor costs, and project changes in Deltek VantagePoint.
  • Monitor project KPIs, including effective multiplier, gross margin, profitability, realization, and accounts receivable.
  • Manage project invoices and consultant invoices, monitor client and consultant payment status, and coordinate payment-related communications.
  • Serve as the primary client contact through project phases, maintain client relationships, and assist with bids and construction-contract awards when required.
  • Build relationships with clients, vendors, brokers, and consultants and participate in marketing, business development, RFP responses, and project interviews as requested.
  • Promote a positive, collaborative team environment; manage, mentor, train, and provide constructive feedback to teammates.
  • Participate in professional-staff interviews and recruiting as requested and support teammates’ professional goals and development.
  • Contribute to a diverse workforce and inclusive environment.
  • Maintain licensure through continuing education and develop software, management, and communication skills through training and project work.
  • Complete personal time sheets and expense reports accurately and on time.

Benefits

  • 401(k) plan with company match
  • Medical, dental, and vision benefits
  • Wellness program with rewards for healthy activities
  • Pet insurance
  • Career advancement opportunities
  • Paid time off and holiday pay
  • Paid parental leave
  • Flexible working schedules and work-from-home options based on client needs
  • Professional development support, including discretionary reimbursement for registrations, certifications, and professional-organization memberships
  • Bonuses may include a Long Term Incentive Plan, Short Term Incentive Plan, and profit sharing
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