Project Manager, Implementations

Technosylva•Denver, CO

About The Position

The Project Manager works closely with the customer delivery team, product managers, implementation leads, and other project managers to coordinate the delivery and implementation of Technosylva subscription software products. The role applies conventional project management methods in a dynamic environment across multiple time zones and requires experience managing milestones, deliverables, and stakeholder communications. The Project Manager is accountable for the full life cycle of customer projects, from sales through customer support or customer success. Projects include new implementations, updates, and change requests. The role develops and maintains project plans, coordinates teams and customer deliverables, tracks project status, risks, dependencies, and schedules, and helps ensure successful project outcomes and customer satisfaction. Technosylva is a global provider of wildfire and extreme weather risk mitigation software. Its AI- and machine-learning-enhanced solutions provide real-time and predictive insights to electric utility, insurance, and government agency customers.

Requirements

Project management experience in a SaaS company, with a track record of delivering complex initiatives on time and within budget.
Experience working in wildland fire, forestry, electric utilities, or a related discipline.
Experience with project management software such as Smartsheet, Notion, and Jira, or equivalent.
Proficiency with Microsoft Office Suite and Google Apps.
Problem-solving ability and excellent verbal, written, and presentation skills.
Demonstrated success working remotely and completing multiple complex projects simultaneously on time and within budget.
Well organized, self-motivated, upbeat, creative, resourceful, and accountable.
Strong leadership, management, and collaboration qualities.

Nice To Haves

Experience managing or using the Agile development process.
Formal project management training.
Bachelor’s degree in a technical field such as engineering, computer science, or natural science.
Valid PMP designation from the Project Management Institute (PMI).

Responsibilities

Manage the full life cycle of successful customer projects, from sales through customer support or customer success, including new implementations, updates, and change requests.
Work with and lead Technosylva team members to develop project plans and timelines, identify tasks, and coordinate completion of deliverables and outcomes.
Coordinate timelines and deliverable milestones with technical teams and customers.
Support senior leadership and project leads in maintaining schedules and communicating milestone status, upcoming deliverables, dependencies, risks, and issues to leadership, project leads, and clients.
Plan and coordinate projects and tasks using company-approved software, such as Microsoft Office, Google Docs, Notion, and Jira.
Identify project, deliverable, and software release conflicts across projects and clients, and support senior leadership in revising schedules and communicating changes to clients.
Seek opportunities to improve project management processes and the deployment pipeline.
Measure project performance using project management best practices, methodologies, and techniques.
Collaborate closely with clients to ensure project success and customer satisfaction.
Motivate team members to meet project goals and fulfill their responsibilities and milestones.
Work with senior management and product leads to identify project opportunities and develop custom solutions for client needs.
Support senior management with strategic planning.