Project Manager - Glendale AZ [PJM-2026-10]
About The Position
Agate Software is seeking a Project Manager to lead a high-volume portfolio of grant-management software implementations, upgrades, and maintenance projects. The role is responsible for coordinating delivery from planning through validation, ensuring projects meet customer expectations, timelines, budgets, and company goals. The Project Manager works as a liaison among customers, subject matter experts, and internal teams, including product development, sales, and customer support. The position involves defining customer requirements, aligning customer goals with product capabilities, guiding technical teams through configuration and enhancements, and overseeing quality assurance and testing. It also includes tracking operational metrics, maintaining project documentation, and reporting progress to internal and external stakeholders. The position is onsite initially and is eligible for a hybrid schedule of three onsite days and two remote days after the first 90 days.
Requirements
- 1–3 years of project management experience.
- 1+ years of experience with tools such as Azure DevOps, Jira, Visio, LucidChart, or Figma.
- Ability to manage small- to medium-scale projects and deliver under tight deadlines.
- Experience in client-facing roles and managing stakeholder expectations.
- Strong analytical and problem-solving abilities, including translating client needs into actionable plans.
- Proficiency in Microsoft Office and familiarity with project-management tools.
- Excellent communication and interpersonal skills for engaging with diverse stakeholders.
Nice To Haves
- Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field.
- Project management experience in a SaaS or technology environment.
- Project Management Certification (CAPM).
Responsibilities
- Develop and manage a high-volume portfolio of implementation, upgrade, and maintenance projects, ensuring timely delivery within budget.
- Identify and manage project risks and develop risk-mitigation plans.
- Build relationships with stakeholders and advise them on grant-management strategies and product capabilities.
- Work with customers to define and document high-level business requirements and detailed requirements.
- Align customer goals with product functionality and manage expectations about product capabilities and enhancements.
- Participate in cross-functional activities, including requirements gathering and business-process modeling.
- Guide technical teams in system configuration, customizations, and enhancements to achieve specified business outcomes.
- Assist in designing end-user interfaces for client programs.
- Lead quality assurance and oversee quality control to ensure solutions meet standards before client review.
- Develop and oversee functional and user acceptance testing against contract specifications.
- Track operational metrics, including capacity modeling and implementation efficiency.
- Maintain comprehensive project documentation and provide regular progress reports to internal and external stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
