Project Manager - Okemos, MI [PJM-2026-10]
About The Position
Agate Software is seeking a Project Manager to lead projects supporting its grant management platforms for state and local government agencies. The role directs multiple implementation projects, tracks operational metrics, manages internal work requests, and serves as a liaison among customers, subject matter experts, and internal teams. The Project Manager is responsible for successful project delivery that meets customer expectations and company goals. The position is onsite in Okemos, Michigan, and becomes eligible for a hybrid schedule of three days onsite and two days remote after the first 90 days. The work includes planning and executing implementations, upgrades, and maintenance projects; managing risks and stakeholder relationships; documenting customer requirements; guiding technical teams through system configuration and enhancements; and overseeing quality assurance, testing, reporting, and project documentation.
Requirements
- 1–3 years of project management experience, ideally in a SaaS or technology environment.
- At least 1 year of experience with tools such as Azure DevOps, Jira, Visio, LucidChart, or Figma.
- Ability to manage small- to medium-scale projects and deliver under tight deadlines.
- Experience in client-facing roles and managing stakeholder expectations.
- Strong analytical and problem-solving abilities, including translating client needs into actionable plans.
- Proficiency in Microsoft Office and familiarity with project management tools.
- Excellent communication and interpersonal skills for engaging with diverse stakeholders.
Nice To Haves
- Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field (preferred).
- Project Management Certification (CAPM) preferred.
Responsibilities
- Develop and manage a high-volume portfolio of implementation, upgrade, and maintenance projects, ensuring completion on time and within budget.
- Identify project risks proactively and develop and implement mitigation plans.
- Build and maintain relationships with key stakeholders, understand their requirements, and advise on grant management strategies and product capabilities.
- Work with customers to define and document high-level business requirements and detailed requirements.
- Align customer goals with product functionality and manage customer expectations about product capabilities and enhancements.
- Participate in cross-functional activities, including requirements gathering and business process modeling.
- Guide technical teams in developing and implementing system configuration, customizations, and enhancements to achieve business outcomes.
- Assist in designing end-user interfaces for client programs.
- Lead quality assurance and oversee quality control to ensure solutions meet standards before client review.
- Develop and oversee functional and user acceptance testing to confirm the final product meets contract specifications.
- Track operational metrics, including capacity modeling and implementation efficiency.
- Maintain comprehensive project documentation and provide regular progress reports to internal and external stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
