Project Manager - Okemos, MI [PJM-2026-10]
About The Position
Agate Software is hiring a Project Manager to lead projects involving its grant management platforms for government agencies and nonprofits. The role directs multiple implementation, upgrade, and maintenance projects; tracks operational metrics; and manages internal work requests. The Project Manager serves as a liaison among clients, subject matter experts, and internal teams, including product development, sales, and customer support, with responsibility for successful project delivery, customer expectations, and company goals. The position is onsite in Okemos, Michigan, with a hybrid schedule available after the first 90 days: three days onsite and two days remote. The Project Manager works with customers to define and document requirements, align goals with product functionality, and guide technical teams in delivering configured systems, customizations, and enhancements. The role also leads quality assurance, oversees testing and validation, maintains project documentation, and reports on progress and operational metrics.
Requirements
- 1–3 years of project management experience, ideally in a SaaS or technology environment.
- At least 1 year of experience with tools such as Azure DevOps, Jira, Visio, LucidChart, or Figma.
- Ability to manage small- to medium-scale projects and deliver under tight deadlines.
- Experience in client-facing roles and managing stakeholder expectations.
- Strong analytical and problem-solving abilities, including translating client needs into actionable plans.
- Proficiency in Microsoft Office and familiarity with project management tools.
- Excellent communication and interpersonal skills for engaging with diverse stakeholders.
Nice To Haves
- Bachelor’s degree in Business Administration, Computer Science, Project Management, or a related field.
- Project Management Certification (CAPM).
Responsibilities
- Develop and manage a high-volume portfolio of implementation, upgrade, and maintenance projects, ensuring delivery on time and within budget.
- Identify and manage project risks and develop and implement mitigation plans.
- Build relationships with stakeholders and understand their requirements, advising on grant management strategies and product capabilities.
- Work with customers to define and document high-level business requirements and detailed requirements.
- Align customer goals with product functionality and manage expectations regarding product capabilities and enhancements.
- Participate in cross-functional activities, including requirements gathering and business process modeling.
- Guide technical teams in system configuration, customizations, and enhancements to achieve specified business outcomes.
- Assist in designing end-user interfaces for client programs.
- Lead quality assurance and oversee quality control to ensure solutions meet standards before client review.
- Develop and oversee functional and user acceptance testing to ensure the final product meets contract specifications.
- Track operational metrics, including capacity modeling and implementation efficiency.
- Maintain project documentation and provide progress reports to internal and external stakeholders.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
