Project Manager

KeyBank • Albany, NY

13d • Hybrid

About The Position

The Project Manager leads small- and mid-size projects or phases of larger projects that typically affect a Line of Business and/or functional areas. The role takes projects from planning through final implementation using standard project management, change management, and risk management methodologies. The Project Manager sets expectations with stakeholders through planning and maintains transparency through communication and reporting, while building collaborative, trusted-advisor relationships.

The role works with business leaders to define and manage project scope, objectives, requirements, deliverables, and value propositions. It develops integrated project plans, manages dependencies and critical paths, tracks checkpoints and status, and ensures potential impacts on external client experience are considered. The Project Manager coordinates projects using approaches such as waterfall and agile, leads project communications, and plans and implements change management activities, including communication and training. The role also identifies and resolves issues, assesses impacts and priorities, escalates risks with mitigating actions, conducts initiation and checkpoint activities, gathers resource duration estimates, and assesses staffing or vendor needs. Other duties may be assigned or changed at any time. The position must comply with KeyBank policies and procedures, act professionally and ethically, avoid conflicts of interest, and act in the best interests of Key’s clients and Key.

Requirements

• At least 3 years of relevant experience.
• Bachelor’s degree preferred, or equivalent experience required.
• Extensive experience with project management strategies and tactics, including planning, organizing, monitoring, and controlling projects and efficiently using resources.
• Working knowledge of analysis techniques and tools, root-cause analysis, and developing alternative solutions.
• Working knowledge of self-management practices and prioritizing multiple concurrent objectives, projects, groups, or activities.
• Working knowledge of organizational change techniques and managing transitions to desired culture, practices, structure, and environment.
• Extensive experience with communication concepts, tools, and techniques, including accurately transmitting, receiving, and interpreting information.
• Working knowledge of team-building techniques and managing effective teams.
• Working knowledge of leadership practices and processes, including enlisting others to set and achieve objectives.
• Working knowledge of project planning tools and techniques for planning, estimating, resourcing, and scheduling.
• Working knowledge of project control and reporting, including monitoring project progress and delivery schedules.
• Working knowledge of formal application delivery methodologies and their tasks and deliverables.
• Working knowledge of collaborative techniques that promote continuous improvement and cross-functional problem-solving.
• Demonstrate Key’s Values and abide by Key’s Code of Conduct.
• Ability to meet the general office physical demands described in the posting, including prolonged sitting, communication in person or by phone, frequent PC/laptop use, and occasional handling of bags weighing up to 10 pounds.

Nice To Haves

• Project Management Professional (PMP) certification from PMI.

Responsibilities

• Work with business leaders to define project scope and manage scope changes, objectives, requirements, deliverables, and value propositions in support of stakeholder goals.
• Develop integrated project plans; identify and manage dependencies and critical paths; track and report checkpoints and project status in accordance with project policy standards.
• Address potential impacts to external client experience in project solutions and plans.
• Coordinate projects using a range of delivery methodologies, including waterfall and agile.
• Lead project communication planning, execution, and reporting, and liaise with key stakeholders and project team members.
• Develop change management plans and support their design and implementation, including communication and training.
• Identify, track, escalate, and resolve issues and conflicts; conduct impact analysis and prioritization; monitor dependencies; and escalate risks with corrective or mitigating actions.
• Perform project initiation activities and administer project checkpoints to support delivery and resolve bottlenecks.
• Gather estimated resource durations needed to achieve project goals and assess the need for additional staff or vendors.
• Perform other duties as assigned and comply with KeyBank policies, procedures, and ethical standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level