Project Manager (Associate), Salesforce (Publ
About The Position
The Project Manager plans, coordinates, and oversees delivery of Salesforce solutions supporting Army and public sector customers. The role provides day-to-day project leadership to keep activities on schedule, complete deliverables on time, proactively manage risks, and achieve project objectives. Working with Program Managers, Scrum Masters, Product Owners, Technical Leads, and Government stakeholders, the Project Manager facilitates communication, coordinates cross-functional work, monitors performance, supports informed decisions, maintains program visibility, aligns delivery with customer requirements, and helps deliver mission-critical capabilities.
Requirements
- Bachelor’s degree in business, information systems, engineering, or a related discipline, or an equivalent combination of education and experience.
- At least 5 years in project management, project coordination, or Program Management Office (PMO) support.
- Understanding of government program delivery environments, including customer coordination, security requirements, and compliance considerations.
- Familiarity with Salesforce platforms and their use in enterprise software delivery environments.
- Demonstrated experience supporting technology or software implementation projects.
- Experience maintaining schedules, risk and issue logs, and executive-level status reporting.
- Proven ability to coordinate across cross-functional teams and external stakeholders.
- Excellent written and verbal communication skills, including the ability to tailor messages to technical teams and senior stakeholders.
- Strong analytical and problem-solving skills, with judgment on when to resolve issues and when to escalate them.
- Ability to manage competing priorities and maintain momentum in fast-paced environments.
- U.S. citizenship and ability to obtain and maintain a Public Trust or higher.
Nice To Haves
- Active Secret or Top Secret clearance.
- Prior experience supporting Army, Department of Defense (DoD), or other federal government programs.
- Agile delivery experience, including Scrum, Kanban, or SAFe.
- PMP, CAPM, or Agile certification, such as CSM, PSM, SAFe, or PMI-ACP.
- Hands-on experience managing or coordinating projects involving Salesforce, MuleSoft, or Tableau.
- Familiarity with government cloud environments, RMF, and Authority to Operate (ATO) processes.
- Experience supporting geographically distributed delivery teams.
Responsibilities
- Plan, coordinate, and manage Salesforce implementation, enhancement, and sustainment activities in support of customer requirements.
- Develop and maintain project schedules, milestones, deliverables, and resource plans.
- Monitor project progress and performance, identify risks, issues, and dependencies, and implement corrective actions as needed.
- Coordinate work across business analysts, developers, testers, architects, and Agile delivery teams.
- Prepare and deliver recurring project status reports covering schedules, milestones, risks, issues, deliverables, and key metrics for program leadership and government stakeholders.
- Support scope and change management, including intake and routing of change requests.
- Facilitate project meetings, status reviews, stakeholder briefings, and decision-making sessions.
- Support resource coordination, onboarding logistics, and team readiness.
- Serve as a customer point of contact, anticipate needs, and surface issues early enough to address them.
- Partner with program leadership to identify delivery trends and opportunities that inform planning, capability roadmaps, and future growth.
- Contribute to process improvement and the maturation of delivery practices across teams.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
