IT Project Manager - Salesforce

Farmer Mac•Washington, DC

2d•$120,000 - $150,000

About The Position

Farmer Mac is seeking an experienced IT Project Manager to lead complex technology projects from initiation through delivery and serve as Scrum Master for select IT teams. The role manages multiple concurrent projects in a fast-paced environment, partners with business and technology stakeholders, and ensures projects are delivered on time, within budget, and in alignment with business objectives. The position reports directly to the Director - Salesforce Technologies. It collaborates with IT leadership, project managers, business analysts, product owners, Finance, Operations, Business Development, Internal Audit, EPMO, Cybersecurity, Development, IT Infrastructure, business stakeholders, managed service providers, vendors, and consultants. The position is based at Farmer Mac's headquarters in Washington, DC, and remote candidates will be considered. Farmer Mac describes its work environment as “Presence with a Purpose,” offering flexibility while creating opportunities for teams to come together. Occasional work outside core hours may be required for planned or unplanned activities, time-sensitive projects, and project go-live and support events. The role applies Farmer Mac's project management standards and governance practices, including SDLC and EPMO processes, and tailors Waterfall, Agile, and hybrid approaches to project needs. It also supports Agile practice improvement and helps teams adopt consistent processes and metrics. The typical starting salary range is $120,000–$150,000. Compensation may vary based on experience and geography and may include a performance-based bonus and equity-based awards.

Requirements

At least seven years of professional experience as an IT project manager leading technology projects; experience in business or financial services environments is specified.
Experience leading complex technology projects, including system implementations, upgrades, integrations, and process modernization efforts.
Ability to manage several concurrent projects in a fast-paced environment while meeting deadlines and maintaining quality.
Strong working knowledge of Waterfall, Agile, and hybrid project management approaches and the judgment to select an appropriate approach.
Strong knowledge of Agile methodologies, including Scrum and Kanban, Agile ceremonies, roles, artifacts, backlog management, user stories, acceptance criteria, estimation, and sprint planning.
Hands-on experience serving as a Scrum Master, facilitating Scrum events, coaching teams and product owners, removing impediments, and driving continuous improvement.
Experience using Agile metrics such as velocity, burndown, and cycle time to measure team performance and improve delivery predictability.
Ability to support multiple Agile teams and adapt facilitation and coaching to different team dynamics and levels of Agile maturity.
Excellent written and verbal communication skills, including communicating with technical and non-technical audiences and senior leadership.
Strong leadership, facilitation, and stakeholder management skills, including the ability to influence without direct authority.
Experience managing project budgets, schedules, scope, risks, and issues.
Comfort using AI tools such as Microsoft Copilot to draft communications, summarize meetings, analyze information, and streamline project and Agile team activities.
Experience using Azure DevOps for project planning, backlog and sprint management, work item tracking, and reporting.
Strong organizational skills, attention to detail, and problem-solving ability.
Minimum seven years of professional IT project management experience, including work in Agile environments and serving as a Scrum Master.

Nice To Haves

Bachelor's degree strongly preferred, ideally in Information Systems, Computer Science, Finance, Business, or a related field.
PMP certification preferred.
Financial services industry experience is a plus.
Agile certifications such as Certified ScrumMaster (CSM), Professional Scrum Master (PSM), PMI-ACP, or SAFe Scrum Master are strongly preferred.
ITIL Foundation or similar credentials are a plus.

Responsibilities

Lead complex, cross-functional technology projects through initiation, planning, execution, monitoring, testing, go-live, and closure.
Manage several concurrent projects, balancing priorities, deadlines, dependencies, and available resources.
Serve as Scrum Master for select IT teams by facilitating sprint planning, daily stand-ups, sprint reviews, and retrospectives, and coaching team members and product owners on Agile practices.
Partner with product owners and business analysts to maintain prioritized backlogs, refine stories, support sprint goals, and track velocity, progress, and delivery commitments.
Identify and remove delivery impediments, escalate unresolved issues, and protect teams from scope churn and competing priorities.
Define and manage project scope, budgets, forecasts, and resource needs, and manage changes through established change-control processes.
Identify, track, and escalate project risks, issues, and dependencies, and drive mitigation and resolution.
Communicate project status to sponsors, business stakeholders, and IT leadership through status reports, executive updates, and steering committee materials.
Coordinate with vendors, managed service providers, and consultants to meet deliverables, timelines, and commitments.
Work with business analysts, developers, and business users to confirm requirements, coordinate user acceptance testing, and manage release and go-live readiness.
Apply project management standards and governance practices, including SDLC and EPMO processes; select Waterfall, Agile, or hybrid approaches and maintain required approvals, documentation, and audit evidence.
Maintain project information, backlogs, sprint boards, work items, and reporting in team tools such as Azure DevOps.
Lead project teams and facilitate status meetings, planning sessions, and retrospectives to keep teams aligned and accountable.
Promote continuous improvement and Agile maturity by sharing lessons learned, improving processes, and helping teams adopt consistent Agile practices and metrics.