Project Manager - Strategic Accounts

Panelmatic • Houston, TX

2d • Onsite

About The Position

Panelmatic, Inc. is hiring a Project Manager, Strategic Accounts, based in Houston, Texas. The role leads a portfolio of projects valued at approximately $100 million annually for a strategic customer and several key accounts. The Project Manager is accountable for delivering concurrent projects on schedule, within budget and margin expectations, and in accordance with customer, quality, safety, and contractual requirements.

The Project Manager serves as the primary customer contact throughout the project lifecycle, managing relationships, communications, expectations, priorities, escalations, and satisfaction. The role leads projects from order intake through engineering, procurement, manufacturing, testing, shipment, and closeout, coordinating teams across Engineering, Procurement, Supply Chain, Production, Quality, Safety, Finance, Testing, and Sales. This position is expected to maintain a visible presence with customers, project teams, and manufacturing operations. Travel of up to 20% may be required for customer meetings, project reviews, factory visits, supplier engagements, and other business activities.

Requirements

• Bachelor's degree in Engineering, Project Management, Construction Management, Business, or a related discipline.
• PMP certification required.
• 10+ years of Project Management experience managing complex customer projects in engineered-to-order manufacturing, industrial, utility, power, EPC, data center, or infrastructure environments.
• Demonstrated experience managing project portfolios valued at approximately $100 million annually.
• Proven success managing strategic customer relationships and serving as the primary customer interface.
• Demonstrated experience managing projects involving protection and control systems, medium- and low-voltage switchgear, relay panels, motor control centers (MCCs), power distribution equipment, industrial control panels, integrated E-House/control house solutions, and other engineered electrical systems.
• Strong understanding of project execution across engineering, procurement, manufacturing, production planning, quality, testing, logistics, and customer delivery.
• Advanced knowledge of project planning, scheduling, forecasting, critical path management, resource planning, and project controls.
• Strong financial and commercial acumen, including budgeting, forecasting, cost control, change management, contract administration, and margin management.
• Experience leading project reviews, customer reviews, risk reviews, and operational performance reviews.
• Excellent communication, presentation, negotiation, and stakeholder management skills.
• Ability to influence cross-functional teams and drive execution across Engineering, Procurement, Supply Chain, Production, Quality, Safety, Finance, Testing, and Sales.
• Strong problem-solving skills, including identifying issues early and implementing corrective actions.
• Ability to manage multiple projects simultaneously while maintaining attention to detail and customer focus.

Responsibilities

• Manage a portfolio of customer projects valued at approximately $100 million annually, including a strategic customer and multiple key accounts.
• Serve as the primary point of contact for assigned customers and build strong relationships throughout the project lifecycle.
• Manage customer communications, expectations, priorities, and escalations.
• Lead customer project reviews, status meetings, and execution discussions, providing updates on status, milestones, risks, mitigation plans, recovery actions, and delivery commitments.
• Lead projects from order intake through engineering, procurement, manufacturing, testing, shipment, and closeout.
• Ensure projects are delivered safely, on time, on budget, on margin, and in accordance with contractual and quality requirements.
• Develop and maintain project plans, schedules, forecasts, recovery plans, and execution strategies.
• Coordinate cross-functional activities across Engineering, Procurement, Supply Chain, Production, Quality, Safety, Finance, Testing, and Sales.
• Influence teams and stakeholders to align project priorities, schedules, and customer commitments.
• Identify project risks and develop mitigation plans to minimize effects on schedule, cost, quality, and customer satisfaction.
• Monitor project financial performance, including revenue, costs, profitability, cash flow, forecasts, change orders, and margins.
• Lead internal project reviews and provide regular status updates to management.
• Manage contractual requirements, scope changes, customer requests, and project documentation.
• Drive accountability across supporting functions to meet project milestones and delivery commitments.
• Support continuous improvement initiatives focused on execution excellence, customer satisfaction, and profitability.
• Serve as the escalation point for project-related issues and coordinate corrective actions.
• Maintain working relationships with customers, suppliers, and internal stakeholders.

Benefits

• Medical, dental, and vision coverage
• HSA
• Term life, AD&D, short-term disability, and long-term disability coverage
• Panelmatic pays 100% of the employee-only medical premium.
• Panelmatic pays 80% of the premium for other medical coverage levels, with the employee paying 20%.
• 401(k) with employer match of 100% up to 4%.
• Scholarships and educational reimbursement
• Paid volunteerism
• Paid personal and professional development
• PTO and paid holidays
• Career advancement opportunities
• Competitive wages
• Family-friendly environment

What This Job Offers

• Job Type: Full-time
• Career Level: Senior