Project Manager Transportation Services

City of Toronto•Union, NJ

9d•Hybrid

About The Position

The Project Manager works within the Vision Zero Strategy unit in Transportation Services, which develops, operationalizes, and evaluates transportation safety initiatives supporting the City of Toronto’s Vision Zero Road Safety Plan. The unit advances evidence-based policies, programs, engineering countermeasures, and operational strategies to eliminate traffic-related fatalities and serious injuries. It works with City divisions, external agencies, academic partners, consultants, and community stakeholders on research, analysis, pilot projects, strategic studies, policies, guidelines, standards, and performance measures. The Project Manager may lead or co-lead projects across the unit’s portfolio or support projects led by others. The role requires collaboration with other units and sections and may involve project management, technical research and analysis, stakeholder engagement, procurement, consultant oversight, policy development, pilot evaluation, and communication with management, elected officials, and the public. The position reports to the unit Manager, Sheyda Saneinejad. The work location is City Hall, 100 Queen Street West, with a hybrid arrangement.

Requirements

Post-secondary education in a discipline pertinent to the job, such as planning, engineering, economics, business, environmental science, or public policy, or an equivalent combination of education and relevant experience.
Considerable project management experience delivering assignments from inception through implementation and evaluation with minimal direction while balancing stakeholder interests, political considerations, operational requirements, and strategic objectives.
Considerable experience in road safety and at least one related area, such as road safety policy or program development, traffic operations, transportation planning or engineering, Complete Streets design, Safe System transportation research, program evaluation, or infrastructure planning and implementation.
Experience managing consultant assignments, technical studies, pilot projects, research partnerships, or other complex multi-stakeholder initiatives.
Experience interpreting and presenting technical, operational, and analytical information to senior management, technical staff, and external stakeholders.
Strong knowledge of Vision Zero principles, Safe System approaches, transportation safety performance measurement, program evaluation methodologies, transportation analytics, and emerging mobility technologies.
Working knowledge of policies and regulations governing the street network, including provincial policies and plans, the Highway Traffic Act, Toronto Official Plan, Toronto Traffic By-Law, and applicable design guidelines.
Highly developed interpersonal, written and oral communication, listening, conflict-resolution, and political-acumen skills.
Excellent presentation, relationship-building, and conflict-resolution skills.
Leadership and team-building skills, including ability to direct project team members, contractors, and staff in a unionized environment.
Proficiency in MS Office, including Outlook, Word, Excel, and PowerPoint, and online meeting platforms such as WebEx.

Nice To Haves

Additional software competencies, especially project management software, MS Access, computer-aided design software such as MicroStation, SketchUp, or AutoCAD, or geographic information systems such as ArcGIS or QGIS.
Professional Engineer, Registered Professional Planner, Road Safety Professional, or equivalent transportation-, safety-, or policy-related professional designation.

Responsibilities

Lead the development, implementation, monitoring, and evaluation of projects and programs in accordance with best practices, contracts, and City policies, plans, and strategies.
Lead stakeholder engagement with City divisions, agencies, boards, commissions, community groups, academic institutions, consultants, industry partners, and other levels of government.
Lead, coordinate, or contribute to procurement processes, including purchase documents, bid evaluation, award recommendations, negotiation, and contract execution.
Lead and support multidisciplinary transportation safety projects involving policy development, engineering countermeasures, operations, research, data analysis, and program evaluation.
Develop and coordinate Service Level Agreements, Project Charters, and other inter-divisional agreements.
Track and evaluate external service providers and oversee consultant-led studies, research, pilots, data collection, and evaluation activities, ensuring objectives, schedules, deliverables, and budgets are met.
Control project expenditures within approved budgets, process and document them in accordance with City and Division policies and the Construction Act, and track spend rates.
Develop business cases, policy recommendations, technical guidance, and strategic advice for senior management based on research, project outcomes, and transportation safety evidence.
Conduct technical investigations, site visits, and inspections; participate in studies; review technical reports, drawings, and specifications; and provide recommendations and advice.
Conduct ongoing research into road safety policies, transportation technologies, human factors, transportation operations, Vision Zero best practices, and approaches used in peer jurisdictions.
Maintain knowledge of current practice in complete streets, safe systems, and transportation planning, including relevant developments in peer cities and other levels of government.
Assess existing practices and improve procedures and protocols in collaboration with City divisions, applying knowledge of City policies and guidelines.
Lead or support the design, implementation, and evaluation of pilot projects and innovative safety initiatives using quantitative and qualitative performance measures.
Analyze transportation, collision, and operational data to identify trends, assess program effectiveness, and support evidence-based decisions.
Lead or participate in developing and reviewing road safety, transportation operations, and multimodal mobility policies, standards, guidelines, procedures, and performance measures.
Work with interdivisional, interdisciplinary, and interagency teams to support project and program delivery while addressing political, community, business, and other stakeholder interests.
Promote diversity and inclusion, teamwork, and a constructive and respectful workplace culture.
Provide work direction to project team members and junior staff, including scheduling, assigning and reviewing tasks, and providing task-specific training and coaching as needed.
Ensure compliance with the Ontario Occupational Health and Safety Act, related provincial regulations, and corporate and divisional safety standards and procedures.
Prepare and deliver briefings to senior management and City Council members; draft staff reports, presentations, and correspondence for varied audiences.
Prepare and deliver internal and external communication and engagement plans, including website and social media strategies.
Represent Transportation Services or the City when communicating with elected officials and the public, attending stakeholder meetings, participating in working groups and committees, and coordinating with peer cities, governments, and technical associations.