Project Manager, Services

Lumin Digital•Madison, MS

2d•$120,000 - $140,000•Onsite

About The Position

The Project Manager at Lumin Digital is responsible for managing a high volume of concurrent projects for clients that are live on the Lumin platform. These projects vary in complexity and size and may include feature enhancements, third-party integrations, and consulting efforts. This role also supports internal development initiatives by collaborating with Product and Development teams to define, plan, and deliver cross-functional projects. The ideal candidate thrives in a fast-paced, agile environment and is committed to continuous learning, client satisfaction, and operational excellence.

Requirements

Bachelor’s degree in Business, Technology, or a related field, or equivalent combination of education and experience
Four (4) years of project management experience, preferably in financial technology or enterprise software implementation
Experience leading implementations for financial institutions
Experience working in the Information Technology and/or Financial Technology industry
Proficiency with project planning and project management tools such as Gantt charts and Kanban boards
Demonstrated ability to develop detailed work plans, schedules, and status reports
Exceptional verbal and written communication skills to facilitate clear and effective interactions with internal and external stakeholders
Strong problem-solving and analytical abilities to identify challenges and implement prompt, effective solutions
Commitment to understanding and addressing client needs, ensuring high levels of satisfaction throughout project lifecycles
Proven ability to manage multiple complex projects simultaneously while maintaining focus on timely and successful delivery
Leadership skills to motivate team members and drive the achievement of project goals

Responsibilities

Facilitate deliveries of Lumin Digital’s online banking platform and ancillary products and services.
Manage a portfolio of concurrent small to medium-scale projects for existing clients across various scopes and timelines.
Create and manage project schedules, work plans, and resource coordination.
Consult with clients to understand requests and turn these requests into actionable items.
Coordinate with internal teams, partners, and vendors to facilitate the implementation of their products and services.
Provide proactive status reporting and risk mitigation strategies to all stakeholders.
Contribute to knowledge sharing within the Professional Services team.
Assemble and lead status meetings for key stakeholders.
Perform other duties as assigned.