Project Manager-Residential Loan Servicing
About The Position
ISN Corp. is seeking an experienced Project Manager to support a federal agency’s Residential Loan Servicing Program. The Project Manager will provide overall leadership and oversight of a large-scale residential loan servicing portfolio, ensuring program objectives, operational requirements, performance standards, and contractual deliverables are successfully achieved. The Project Manager will serve as a key point of contact for program leadership and stakeholders, providing strategic direction, managing competing priorities, and ensuring effective coordination across operational teams. The position will oversee project schedules, budgets, risks, resources, performance, and quality while identifying opportunities to improve processes and overall program effectiveness.
Requirements
- Minimum of 10 years of experience managing large-scale loan servicing portfolios.
- PMP certification or an equivalent industry-recognized project management certification.
- Demonstrated experience leading complex projects, programs, or operational initiatives.
- Strong understanding of residential mortgage servicing operations.
- Experience with risk management, budget planning, performance management, and stakeholder coordination.
- Strong written and verbal communication skills.
Nice To Haves
- Extensive experience managing large-scale loan servicing portfolios.
- Experience leading complex programs within the mortgage or financial services industry.
- Experience with Agile/Scrum methodologies.
- Risk management experience.
- Budget development experience.
- Stakeholder engagement experience.
- Performance management experience.
Responsibilities
- Provide overall leadership and oversight of a large-scale residential loan servicing portfolio.
- Ensure program objectives, operational requirements, performance standards, and contractual deliverables are successfully achieved.
- Serve as a key point of contact for program leadership and stakeholders.
- Provide strategic direction.
- Manage competing priorities.
- Ensure effective coordination across operational teams.
- Oversee project schedules, budgets, risks, resources, performance, and quality.
- Identify opportunities to improve processes and overall program effectiveness.
Benefits
- Comprehensive Medical Coverage with Prescription Benefits
- Dental Insurance
- Flexible Spending Accounts (FSA)
- Company-Paid Short-Term & Long-Term Disability
- Company-Paid Basic Life Insurance
- 401(k) Retirement Plan
- Paid Time Off beginning on your first day of employment
- Professional growth and leadership development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
