Project Manager, Master Data

Town & Country Living•New York, NY

About The Position

The Project Manager, Master Data leads the strategy, governance, and end-to-end development of product and enterprise master data across planning, merchandising, pricing, and compliance systems. This is a hands-on, high-visibility role: you will own the accuracy, integrity, and timeliness of product data that Planning, Merchandising, and Operations rely on daily, and you will lead the projects, system enhancements, and process improvements to create & maintain data integrity that scales with the business. You will partner directly with Sales, Planning, Merchandising, IT, and Operations leadership to translate business requirements into data standards, system capabilities, and measurable quality outcomes.

Requirements

4+ years of dedicated experience in product/master data management or enterprise retail systems
Strong hands-on experience with ERP and product management systems (NetSuite, PLM/WFX, or similar).
Advanced Excel skills (VLOOKUPs, Pivot Tables, Macros, etc.) are required.
Proven ability to operate independently in high-pressure, deadline-driven environments.
Exceptional attention to detail and a proactive approach to problem-solving.
Strong communication skills to bridge the gap between technical and business stakeholders.

Nice To Haves

Experience in home textiles, flooring, apparel or consumer goods is a plus.
Experience with SQL, Power BI, Tableau, or similar reporting/data-visualization tools is a plus.
PMP, Agile/Scrum, or Lean Six Sigma certification is a plus.

Responsibilities

Manage the execution of product data across planning, merchandising, pricing, and compliance systems driving accurate, consistent, secure, accessible data and usage.
Enforce strict data standards, governance rules, and naming conventions to maintain a "single source of truth."
Ensure data completeness and accuracy to support critical functions such as forecasting, assortment planning, and replenishment.
Plan and lead master data projects and system enhancements from scope planning through go-live, coordinating timelines, stakeholders, and user acceptance testing.
Contribute to a multi-quarter master data roadmap, prioritizing initiatives against Planning, Merchandising, and compliance needs.
Track data quality KPIs and perform regular audits, validations, and data cleansing to mitigate risks.
Develop automation solutions to enhance the speed, accuracy, and reliability of data entry and maintenance.
Define and report data quality KPIs (e.g., item-setup accuracy, on-time attribute completion, audit error rate) to leadership on a recurring cadence.
Investigate recurring data errors to their source and implement permanent fixes rather than one-off corrections.
Act as the lead data expert for ERP/NetSuite and, PLM/WFX platforms.
Support system upgrades, User Acceptance Testing (UAT), and defect resolution.
Collaborate closely with Sales, Planning, Merchandising, IT, and Operations to streamline data workflows.
Maintain product safety and compliance records while supporting internal and external audits.
Partner with IT on the long-term systems roadmap for NetSuite, PLM/ WFX, and adjacent data platforms (e.g., PIM/DAM), advocating for master data requirements.