Project Manager, Lease Operations

Abstrakt Marketing Group LLC • Del Paso, CA

9d • $80,000 - $95,000

About The Position

The Project Manager, Lease Operations oversees the day-to-day operations of Citadel Roofing & Solar’s Customer Lease Finance partners and processes and manages a team of lease coordinators. The role leads planning, delivery, and ongoing improvement of finance-related products and programs, including the systems and processes that support them. Working across Sales, Operations, and Technology, the Project Manager turns program processes into well-scoped implementations and keeps cross-functional teams aligned and moving.

Requirements

• At least 3 years of project or program management experience.
• Demonstrated success leading cross-functional projects with multiple stakeholders and competing priorities.
• Excellent written and verbal communication skills, including the ability to lead meetings with executives and external partners.
• At least 2 years of experience managing a team, ideally in an operations environment.

Nice To Haves

• Experience in solar, construction, home improvement, or energy industries, including familiarity with solar financing structures such as loans, leases, and PPAs, and incentive programs.
• Familiarity with CRM and ERP platforms and system integration projects.
• Background in process development or improvement.

Responsibilities

• Oversee the day-to-day operations of Customer Lease Finance partners and processes, keeping agreements, approvals, and funding statuses accurate and on time.
• Manage, coach, and develop lease coordinators, including workload planning, performance goals, and training, and hold the team to target timelines and SLAs.
• Develop best practices and processes for generating lease agreements and submitting milestone requirements to finance partners for payment, ensuring documentation is complete, accurate, and timely.
• Serve as the primary contact for finance partners, lenders, and vendors, managing deliverables, contracts, feedback, and reporting, and handling program requirement changes.
• Own the project lifecycle for Lease Finance initiatives, from intake and scoping through launch, adoption, and post-launch review, maintaining work plans, budgets, timelines, and status reports.
• Partner with Finance, Sales, Operations, Legal/Compliance, and IT to define requirements, workflows, and success metrics; translate them into user stories for system and process changes; and support testing and user acceptance.
• Implement program changes and process improvements, including training, communications, and rollout support for field and office teams, while meeting regulatory, audit, and internal control requirements.
• Track KPIs such as cycle times and approval rates, address process issues, and recommend improvements.
• Identify risks, dependencies, and resource conflicts early, and drive resolution with stakeholders and leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed