Project Manager I-Clinical Education-CAPC

Mount Sinai Health System•New York, NY

2d•Remote

About The Position

The Project Manager position is part of CAPC’s Clinical Education team, responsible for developing online clinical educational tools and technical assistance to support clinicians nationwide in palliative care. CAPC's Clinical Education curriculum is award-winning and adheres to adult learning best practices, having educated over 170,000 clinicians. The team collaborates with national subject matter experts to identify palliative care best practices and translate them into practical online educational materials. CAPC clinical education courses, workshops, certificate programs, and learning pathways offer continuing education (CE) credits for various healthcare professionals. The Center to Advance Palliative Care (CAPC) is a division of the Icahn School of Medicine at Mount Sinai, dedicated to increasing the availability of quality, equitable healthcare for individuals with serious illnesses. CAPC provides training, tools, and technical assistance to healthcare professionals and organizations, aiming to support the growth of palliative care programs globally. CAPC values equity and inclusion, seeking a diverse staff that brings a variety of perspectives and experiences.

Requirements

Bachelors degree or greater preferred, or combination of applicable work experience and education
3+ years of relevant experience with Masters degree; 5+ years with Bachelors degree; project management-specific experience preferred
Excellent written and verbal communication skills – both internally with team members and representing CAPC externally among health care leaders
Excellent organizational skills, agility, flexibility and the capacity to manage multiple complex projects in parallel
Comfort working in a team-oriented, fast-paced, and collaborative workplace culture
Comfort working remotely in a virtual office
Strong Microsoft Office Suite skills, including advanced skills in Excel; specifically creating pivot tables, conditional formatting, data manipulation, and creating advanced formulas and functions to summarize data and manage continuing education (CE) data sets.
Comfort learning new technologies, including web management, learning management systems, and customer relations management software
Demonstrated ability to take initiative and solve problems on projects

Responsibilities

Project management of CAPC virtual events (workshops, webinars and others) related to palliative care clinical education, including scheduling, working with faculty for timely material delivery for CE applications, invoicing/coordinating faculty payments, liaising with the marketing team for promotion, running live events, and obtaining evaluations and reporting post-events.
Project management of CAPC projects related to online clinical education courses and learning pathways, including coordinating with the clinical education team, coordinating working groups of external experts and faculty, managing the development of online courses/learning pathways, liaising with internal collaborators (health care transformation, health equity, website, marketing, Salesforce/data analytics), and reviewing/revising faculty-developed course materials.
Project management of cohorts for the CAPC Clinical Education Certificate Program, including scheduling and managing learners and faculty, coordinating across CAPC teams for evaluations and data collection.
Assisting the Senior Manager of Continuing Education (CE) in preparing, building, and submitting CE and CME applications.
Working with CE and CME accrediting bodies to ensure CAPC remains compliant with all paperwork requirements and submissions for CE/CME accreditation.
Assisting the Senior Manager of Continuing Education in collecting and maintaining data sets for CE reporting requirements using Excel and CRM reporting tools.
Maintenance of CAPC’s clinical education web pages (course, workshop, certificate and learning pathway pages), including coordination of review and implementation of necessary updates.
Maintaining continuous communication with the CAPC Member Services team to ensure clinical education projects and products are responsive to CAPC member needs.
Reporting on usage data for CAPC clinical education materials to support grant report-writing and strategic decision-making for content development, using data reports from CAPC’s customer relations management software.
Upholding CAPC’s diversity, equity, inclusion and belonging (DEIB) values in all professional activities and interactions.