About The Position

As a Project Manager within the Transformation Office, you will be accountable for the end-to-end delivery of assigned projects across the Group. You will lead cross-functional teams to deliver measurable business outcomes, ensuring projects are delivered on time, within budget, and aligned to defined benefits and transformation priorities. In a hybrid Agile and waterfall delivery environment, you will work closely with senior stakeholders, business leads, and third-party partners to drive successful and sustainable change outcomes.

Requirements

  • Experience managing business-change projects in a fast-paced environment.
  • Proven experience managing cross-functional delivery across business and technology teams.
  • Experience delivering transformation and/or process improvement initiatives.
  • Experience managing budgets, suppliers, and complex stakeholder environments.
  • Strong stakeholder management skills, including engagement with senior and executive audiences.
  • Experience managing international projects.
  • Strong analytical and problem-solving capability, with data-driven decision-making.
  • Excellent communication skills and high-quality written and presentation output.
  • Ability to operate autonomously, prioritise effectively, and deliver under pressure.
  • Experience working in Agile or hybrid delivery environments, such as Scrum or Kanban.
  • Strong governance and reporting discipline within structured PMO frameworks.
  • Proficiency in project management tools.
  • Resilient, adaptable, and comfortable operating in ambiguity.
  • Collaborative and influential, with the ability to lead without direct authority.
  • Continuous improvement mindset and drive to enhance delivery standards.

Responsibilities

  • Own project delivery from initiation through completion and handover to business as usual (BAU).
  • Define project scope, objectives, deliverables, and success criteria with stakeholders.
  • Develop and maintain integrated project plans, milestones, and dependencies.
  • Manage project budgets, including forecasting, tracking, and variance analysis.
  • Provide clear financial reporting to support sponsor and Group-level decision-making.
  • Work within established project governance frameworks, including PMO and programme structures.
  • Produce governance packs, reports, and steering committee updates.
  • Maintain accurate RAID logs and escalate risks and issues in a timely manner.
  • Lead cross-functional teams across business, technology, and operations.
  • Manage senior stakeholder relationships and provide clear, concise updates.
  • Coordinate third-party vendors and delivery partners where applicable.
  • Drive progress, remove blockers, and manage interdependencies.
  • Ensure effective use of project tools such as Jira, MS Project, and PPM tools.
  • Support Agile ceremonies and structured delivery phases as appropriate.
  • Define, track, and report on project KPIs and benefits.
  • Ensure tangible business outcomes are delivered and projects transition successfully to BAU.
  • Support post-implementation reviews and continuous improvement.
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