Change Manager

Luster National•Fresno, CA

7d•$125,000 - $200,000

About The Position

Luster is seeking Change Managers for future roles supporting large, complex heavy civil infrastructure programs. Projects may include highways, roads, bridges, bus and rail transit, international airports, and water/wastewater infrastructure, delivered through traditional and alternative delivery methods. The role supports change control and develops independent analysis of submitted entitlement, cost, and time impacts. It also maintains accurate, traceable scope, cost, schedule, and technical baselines and provides program leadership with a defensible position before funds are committed. Assignments may range from a single contract package to a program-level change function. The position is intended for future hiring needs rather than a currently available opportunity; selected candidates may be activated in Luster’s talent pool and notified when a relevant project need arises. The role’s scope and complexity vary with experience level. Change Managers support changes from initial identification through entitlement determination, pricing, negotiation, approval, and executed change order. They coordinate independent evaluation and documentation, work with program stakeholders, and communicate change exposure and risk to decision-makers. Luster offers a salary range of $125,000–$200,000 per year ($60–$96 per hour). The compensation offered may vary based on factors including experience, skills, education, certifications, licenses, and geographic location. Luster describes its work environment as inclusive and committed to a diverse workforce. Positions may be subject to a background check and drug test after a conditional offer, consistent with applicable regulations.

Requirements

Bachelor’s degree in construction management, civil engineering, construction engineering, business administration, or a related field, or an equivalent combination of education and experience.
At least 10 years of construction change control, change order, or claims experience on large (over $500 million), complex heavy-civil infrastructure projects.
Experience leading change control on a construction contract package, including identification, entitlement determination, pricing, executed change order, and coordination of supporting estimators, schedulers, and analysts.
Experience evaluating change proposals, requests for equitable adjustment, or claims for entitlement, cost, and schedule impact, and recommending an owner position.
Experience developing or reviewing independent cost estimates and time impact analyses that assess contractor-submitted pricing and delay claims.
Experience preparing change board or governance packages and presenting recommendations to owner decision-makers.
Working knowledge of public works contract provisions governing changes, differing site conditions, delays, and notice and claim requirements.
Experience with industry-standard project management information systems, document management, and CPM scheduling software, such as MS Project, Unifier, Kahua, e-Builder, or Primavera P6.
Proficiency with Microsoft Office Suite/Office 365, such as Outlook, Teams, Word, and PowerPoint.
Excellent written and verbal communication and interpersonal skills.
Excellent multitasking and organizational skills.
Collaborative mindset that fosters teamwork, trust, and positive relationships.
Curiosity, problem-solving abilities, and commitment to continuous improvement.

Nice To Haves

Master’s degree in construction management, civil engineering, construction engineering, or business administration.
Active professional certifications such as CCM (CMAA), PMP (PMI), and/or CCP or CFCC (AACE).
Experience managing a program-level change control function across multiple contract packages, including supervising change analysts and standardizing package evaluations.
Experience negotiating individual change orders exceeding $10 million.
Experience leading the owner’s position on a claim through a dispute resolution board, mediation, or a formal claims process.
Experience analyzing delay and schedule impact on a CPM schedule, including concurrency and the distinction between excusable and compensable delay.
Experience with industry-standard estimating, cost analysis, and document markup software, such as HCSS HeavyBid, RSMeans, Bluebeam Revu, or ProjectWise.
Proficiency with Microsoft Power BI, Oracle Cloud Analytics, or other dashboard KPI reporting software.

Responsibilities

Support the program’s change control process from early identification through entitlement determination, pricing, negotiation, and executed change order.
Track change notices and open change items to documented decisions within contract timeframes.
Evaluate change proposals, requests for equitable adjustment, and claims for contractual entitlement, and recommend positions supported by contract language and the factual record.
Develop and review independent cost estimates and time impact analyses to assess contractor-submitted pricing and delay claims.
Coordinate with estimators, schedulers, and analysts supporting change evaluation, applying a consistent approach to analysis, pricing, and documentation.
Prepare change board packages containing the recommendation, independent analysis, funding source, and consequences of not acting; present them to program decision-makers.
Support negotiation of change order value and time extensions alongside the contracting officer or contract administrator, and document agreements and releases.
Process approved change orders through the contract and confirm reflection in contract value, baseline schedule, budget, and affected drawings and specifications.
Coordinate change evaluation with engineering, inspection, right of way, and operations groups.
Evaluate impacts to active operations and existing facilities before approving changes.
Analyze differing site conditions, design changes, and third-party-driven changes involving bridges, underground work, and systems, distinguishing covered work from work not covered by the contract.
Report change trends, open change exposure, and pending time extensions to executive program leadership.
Maintain configuration control of change records and affected technical documentation, including version control, revision history, and audit trails.
Keep entitlement decisions, pricing basis, and correspondence retrievable for audits, funding reviews, and dispute resolution.